RN/Telehealth Triage | Casual

UPMC Susquehanna Medical Group
Williamsport, PA

Works from a multi-line centralized communication center, offering triage and health information to patients by prioritizing incoming calls based on clinical acuity. Responsible for assessing the needs of the patient, develops a care plan based upon phone triage assessment, and directs patients to the appropriate healthcare provider/facility if required.

  • Schedule:
    • Limited Casual
    • Primarily Evenings: 3:00 pm – 10:30 pm
    • Occasional Nightshift
    • 2x Holidays / Year
    • 1x Weekend / Month
    • Please note, this is not a Remote/Work-From-Home opportunity.

Responsibilities:

  • Provides patient education regarding disease management and medications, and anticipatory guidance and counseling.
  • Provides healthcare recommendations based on assessment of patient needs using approved protocols.
  • Processes prescription refills
  • Know and follow all organizational/departmental policies/procedures
  • Assesses patients by eliciting a focused health history.
  • Documents accurately all call inquiries, communicating complex triage calls with Director and/or physician and takes verbal orders.
  • Assists with statistical data collection
  • Assume responsibility for personal development and education.
  • Provides healthcare information to patients through telecommunications media using the nursing process.
  • Communicates with other departments and pharmacies regarding patient needs, as necessary.
  • Orders labs/testing and schedules appointments with the office as needed
Posted 2025-10-27

Recommended Jobs

Director of Advancement and Strategic Partnerships

ABWE, Inc.
New Cumberland, PA

Are you ready to lead organizational growth to fuel gospel impact around the world? Do you see advancement not just as fundraising, but as ministry—connecting vision, generosity, and global mission? …

View Details
Posted 2025-10-25

Senior Vice President, Engagement Strategy

CMI Media and Compas, Inc.
Philadelphia, PA

Description Position at CMI Media Group Make a Real Impact: Senior Vice President, Engagement Strategy at CMI Media Group  Ready to shape the future of healthcare marketing?  At CMI Media Group,…

View Details
Posted 2025-08-06

Registration Packaging Technician

Actalent
Lancaster, PA

Job Description Job Description Job Title: Specimen Technician Job Description This role involves the sorting, racking, registering, labeling, and storing of specimens, along with data entr…

View Details
Posted 2025-10-24

Manufacturing Production Operator

Samtec, Inc
Limerick, PA

Descripción Puesto en Samtec, Inc JOB DESCRIPTION   Job Title:Manufacturing Operator Location: PAC - Pennsylvania Cable   Summary/Objective:Responsible for the manufacturing of connector ass…

View Details
Posted 2025-10-30

Chief of Otolaryngology

Intermedia Group, Inc.
Sayre, PA

OPEN JOB: Chief of Otolaryngology LOCATION: Sayre, Pennsylvania ***Relocation Assistance Available SALARY: $480,000 to $530,000 FULL-TIME FULL BENEFITS Visa Candidate Considered: Yes …

View Details
Posted 2025-09-02

Session Coach/ Health Coach

Live 4 Today Llc
Royersford, PA

Job Description Job Description Job description Full job description Job description LIMERICK, PA JOB TITLE: Session Coach DEPARTMENT: Operations and Sales SUPERVISOR: Owner or …

View Details
Posted 2025-08-09

Customer Success Manager

Fast-growing Martech SaaS Company
Lancaster, PA

Job Description Job Description The Role As our Customer Success Manager , you’ll be the voice of the customer inside our company and the trusted partner for customers outside of it. You’ll …

View Details
Posted 2025-09-20

PT Quality Assurance Associate

Food Lion
Mercersburg, PA

Primary Purpose Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilizatio…

View Details
Posted 2025-10-31