Utility Person U537O

American Water Works Company Inc
Pennsylvania

Requisition ID: 108782

 

Share Our Purpose. Be Yourself. Feel Valued.

 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

 

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

 

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.


As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.


American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .

 

 

 

Primary Role

Performs a variety of tasks in the operation and maintenance of water transmission.

Key Accountabilities

  • Perform all functions of the position in a safe and conscientious manner, with constant regard for the safety of fellow employees and the general public.
  • Responsible to uphold all Company policies and procedures relative to safety and act in a professional manner to reduce the exposure of hazards to employees, customers, contractors, and themselves.
  • Tasks include but are not limited to:
    • work on pipe, main or service lines, valves, hydrants, and fittings and may involve the use of technology, manual hand tools or power tools in the performance of assigned tasks;
    • operating and inspecting valves and fire hydrants;
    • maintaining tools and work equipment;
    • investigating complaints and determining corrective actions needed per company procedure;
    • completing all necessary forms, sketches and field notes and being knowledgeable of usage of maps and records;
    • may perform facility mark-outs pursuant to Pennsylvania One-Call;
    • maintains a properly equipped vehicle which may include DOT DVIR inspections;
    • driving vehicles in performance of general job, including housekeeping of vehicles to conduct work as assigned by the supervisor or crew leader and to assist other personnel as required;
    • performing NRW leak detection tasks as directed by management;
    • responding to customer service inquiries including service disruptions, service line problems;
    • performing other duties as assigned by supervisor.

Knowledge/Skills

  • Must have basic geographical knowledge of company's service area and working knowledge of company policies, procedures and safety practices as well as regulations regarding confined spaces.
  • Ability to operate company equipment and vehicles necessary for completion of assigned responsibilities.
  • Attainment of specialized knowledge and skillsets will be required for certain specialized Utility work.

Experience/Education

  • High School Diploma or Equivalent.
  • Prior utility experience preferred.

Certifications & Licenses

  • Once an individual is hired into or awarded a Utility position, he or she must take and pass the appropriate state certification examination for Class E Water Distribution License within 24 months, and apply for certification within 6 months of achieving the minimum experience requirement for certification, if he or she had not already met the minimum experience requirement upon passing the certification test.

Work Environment

  • Must be adaptable to variations in topography and weather conditions.
  • Must be able to lift and maneuver equipment and materials of varying weights up to 100 lbs.

Other

  • Position may be subject to mandatory off hours call-out and overtime.
  • Required to possess and maintain a drivers license valid in the state of their residence.
  • Will be required to complete and maintain forms needed for a driver qualification file.
  • Will be required to obtain a DOT medical card.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water... We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Posted 2025-09-13

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