Hospice Administrative Assistant

Job Description

Job Description

• Full-Time Hospice Administrative Assistant
• Hours: Monday - Friday 8:30am - 5pm onsite at our office in Fogelsville/Allentown PA
• Prior hospice or healthcare experience is highly preferred

Lifesong Hospice is the sister company to Country Meadows Retirement Communities. We are now hiring a full-time Administrative Assistant to join our dynamic team in our Allentown office. Will be responsible for greeting guests, answering telephones and assisting in the daily functions of the hospice clinical team to ensure compliance of the hospice services program.

Our investment in you:

• Above standard industry pay and comprehensive benefits including Highmark Blue Shield and employer-matching 401(k)
• PayActiv On-Demand Pay – Work today, get paid tomorrow
• Up to 23 days paid time off your first year, including your birthday and Personal Day of Meaning and opportunity to roll over unused time
• Comprehensive benefits including Highmark Blue Shield for medical
• Excellent vision and dental
• 401(k) retirement plan with company match
• Supplemental life insurance
• Company-paid short-term disability
• Supplemental short- and long-term disability plans
• Family and medical leave
• Paid bereavement and jury duty leave
• Wellness reimbursement incentives

Our support for you:

• Locally and family-owned, private company
• Employee assistance program for you and your family
• Co-worker Foundation (grants for in time of need)
• Helping Hand interest-free loans

Benefits may vary based on employment status.

Administrative Assistant Responsibilities:

• Sends, receives, communicates and tracks faxes, physician orders and other patient related information.
• Establishes new patient record in the EMR and updates information as directed.
• Answers telephone or assists with telephone answering and relays messages and calls as appropriate.
• Maintains office and clinical supply room, informs Clinical Manager of items needing to be ordered, and puts away items in an organized fashion.
• Tracks daily census, Team census to include benefit period and start and end dates.
• Assist the Clinical Manager and hospice team regarding patient records, clinical office information and other administrative needs.
• Assist the Clinical Department with audits, tracking, reports and data gathering as directed by the Clinical Manager.
• Maintains visit schedules.
• Other duties as assigned.

Administrative Assistant Requirements:

• High school graduate, or GED equivalent; Associates degree (or higher) preferred.
• Recent experience with electronic and paper medical records system; home care/hospice agency preferred.
• Excellence in both written and verbal communication skills.
• Demonstrated understanding of human problems, tact and diplomacy in facilitation of relationships with staff and the public.
• Knowledge of computer usage and Microsoft office programs.
• Ability to prioritize tasks and handle delicate situations.

About Lifesong Hospice and Palliative Care:
Lifesong co-workers connect with our clients in the comfort of their home by personalizing hospice care plans tailored to their preferences and needs and helping them transition to be as comfortable as possible. We seek to celebrate the meaning of their lives and ensure their unique legacy is honored. We want to inspire our caregivers to create harmony for each unique life story—their Lifesong .

EOE