Utility Technician

Requisition ID: 108127

 

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

 

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About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

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Pennsylvania American Water is seeking a full-time Utility Technician to join our team in Clarks Summit, PA . This critical operational role will ensure our assets are updated and maintained throughout the service territory and water keeps flowing to our customers. As a Utility Technician, you will be responsible for performing a variety of activities including valve inspections, hydrant flushing, service installations, meter changes and more. Our ideal candidate will have a strong mechanical aptitude, be customer focused, and be flexible when addressing emergency work.

 

*Note that this is a Wednesday-Sunday (8am-4:30pm) shift.

Primary Role

Abington also is responsible for a satellite system (Lake Winola) that has seen nearly a dozen new service connections over the past two years since we have completely upgraded the system. The total current customer count as of 12/5/2024 is 6,735. Abington District is currently going through accelerated AMI upgrade/meter change out and is currently experiencing a high volume of follow up work.

Key Accountabilities

• Meter Reading
• FSR Work – (customer relations, WQ issues, meter changes/replacements, etc.)
• PA 811 One Calls
• Annual Valve Inspections and Hydrant Flushing
• Facility Inspections and Maintenance
• T&D Work – Excavations (service renewals, installations, hydrant replacements, etc.)
• On call duties
• Leak Detection
• Other misc. assignments

Daily Tasks

• Foreperson and three utility persons are working on tasks within the distribution system from mains/services repair and replacements, leak detection, PA 1 Calls, hydrant/valve inspections, flushing and maintenance, etc.
• The fourth utility person is the District Field Service Representative (FSR). Reading customer meters, correcting meters not reading, and LOS changes. The FSR handles all customer appointments including but not limited to, no water, high/low pressure, discolored water, consecutive estimates and more.
• The fifth utility plant operator conducts facility rounds. That includes DRR sampling, raw well data collection, compliance data collection and well measurements, production/distribution meter reads, other tank inspections, and critical PRV stations inspections.
• The utility plant operator is responsible for keeping all our facilities running while staying in compliance with our regulators. These rounds are made daily.

Experience/Education

• High school diploma or equivalency certificate

Travel Requirements

• Local travel within the service territory (Scranton and Clarks Summit area)

Other Requirements

• Valid state driver's license required
• DOT required
• PA DEP Distribution and/or Water Treatment certification a plus

Work Schedule

• Full-time, on-site
• Wednesday-Sunday, 8am-4:30pm
• On-call responsibility

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.