Collections Specialist (Contract - 3 Months)
Job Details:
Collections Specialist (Contract – 3 Months)
West Chester, PA
$25-30/hr
We are seeking a detail-oriented Collections Specialist for a 3-month contract role supporting a custom software environment.
Responsibilities:
Manage collections activities on assigned accounts, including outreach via phone and email
Review aging reports and follow up on past-due balances
Investigate and resolve billing and payment discrepancies
Document collection efforts directly within customer-facing software
Collaborate with internal teams to resolve account issues and improve cash flow
Systems & Tools:
Custom proprietary software (primary system)
Great Plains (ERP) – limited use, most activity handled in customer software
Qualifications:
Prior collections or accounts receivable experience
Comfortable working in non-standard or custom software systems
Strong communication, follow-up, and problem-solving skills
Ability to hit the ground running in a fast-paced contract role
Details:
3-month contract
Immediate need
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