Floral Manager

Floral Department Key Responsibilities:

• ​Design & Merchandising: Lead the creation of all floral arrangements, bouquets, and displays; maintain visually appealing, fresh, and seasonal merchandising throughout the department.
• ​Inventory & Procurement: Manage inventory levels of fresh flowers, plants, and supplies; negotiate with and order from wholesalers and suppliers; ensure proper storage and handling to minimize shrink/spoilage.
• ​Sales & Service: Provide expert advice to customers for custom orders (weddings, events, etc.); develop and execute pricing and promotional strategies to meet sales and margin targets.
• ​Team Leadership: Supervise, train, and schedule floral staff on design techniques, customer service, and product care.

Produce Department Responsibilities (Support & Coverage):

• ​Product Quality: Monitor, inspect, and rotate all fresh fruits and vegetables daily to maintain strict standards of freshness, quality, and appearance.
• ​Merchandising: Assist in the setup and maintenance of attractive, well-stocked produce displays; ensure accurate signage and pricing.
• ​Operations Support: Assist with inventory checks, ordering produce as needed, and managing backroom storage and cleanliness; enforce food safety and sanitation procedures.

​General Managerial Duties:

• ​Financial Performance: Manage departmental budgets, monitor sales data, control labor costs, and achieve profitability goals for both areas.
• ​Compliance: Ensure all departments comply with health, safety, and sanitation regulations.
• ​Communication: Coordinate closely with the Store Manager and other department leads to align on store-wide operations and promotions.

​Qualifications:

• ​Proven experience in floral design/management and a working knowledge of fresh produce handling and merchandising.
• ​Strong leadership, organizational, and customer service skills.
• ​Ability to work a flexible schedule, including early mornings, evenings, and weekends, and perform physical tasks like lifting and standing for long periods.