Collections Analyst
Collections Analyst
Shady Grove, PA
Hourly Pay Rate: $22.00-$25.00
Responsibilities
- Responsible for identifying delinquent accounts, locate and notify customers of delinquent status
- Initiate appropriate action to recover balances and maintain all related records
- Maintain DSO's and bad debt write offs
- Produce and monitor the various accounts receivable reports in order to identify the high risk accounts with significant issues
- Immediately address with appropriate plan of action for collection and resolution
- Enter invoices into customer portals
- Administer MSO's
- Collect past due accounts related to portals
Requirements
- Associate degree a minimum of 1 year experience in collections or a High School Diploma with a minimum of 5 years experience in collections required. Bachelor's degree preferred
- Must be able to handle conflicts with customers and stakeholders in a professional manner
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