Phambassador Youth Program Supervisor
Education: College degree
Experience: Hospitality and event experience preferred; supervision or oversight of
youth programs required
Reports to: Phambassador Program Director
Total positions: 3
Other Requirements: Child abuse and criminal background check clearances; m ust be available to work for the duration of the 6 week Phambassador Youth Program (6/22/2026 – 7/31/2026) including Saturday and Sundays, when scheduled.
Description:
The Phambassador Youth Program Supervisors are responsible for overseeing the day-to-day operations of the Phambassador Youth Greeter program. The Phambassador Youth Program Supervisors will oversee the scheduling of the Phambassador Youth Greeters, serve as on-site supervisors for up to 10 Phambassador Youth Greeters, as well as provide ongoing support and training to the Phambassador Youth Greeters. Phambassador Youth Program Supervisors will be assigned to a Philadelphia Visitor Center location for the duration of the program.
Hours and Schedule:
During Greeter Training: Approximately 20 – 30 hours between June 1 and June 19th. (Youth Program Supervisors will assist with preparations and onboarding of Phambassador Your Greeters)
During the Program period: Approximately 30 hours per week for the program period from July 22 to July 31. (Youth Program Supervisors will oversee 4-hour Greeter shifts, 5 days per week. Supervisors will be scheduled within the Visitor Center locations operating hours which are 9 am to 6 pm, 7 days per week.) Main duties include, but are not limited to:
- Supervision of high school and college age Phambassador Youth Greeters
- Training and onboarding students into hospitality roles, such as greeting visitors, providing directional guidance, interacting with customers, etc.
- Scheduling and completing administrative oversight of program, in conjunction with the Philadelphia Visitor Center, Lenfest Center, and JEVS.
- Provide guidance and insights to assigned team of Phambassador Youth Greeters.
- Establish coaching / mentoring relationship with Phambassador Youth Greeters.
- Experience working with high school and college age students.
- Hospitality and extensive customer service experience.
- Strong interpersonal and verbal communication skills.
- Knowledge of the Philadelphia area and hospitality attractions preferred.
- Experience in customer service in a fast-paced, public attraction.
- Ability to obtain a child abuse background clearance.
Supervisors will be paid $20/hour and can earn up to $5,000 in this temporary role.
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