Payroll Specialist
*This role will travel between our Charleroi and Rostraver site: Onsite weekly requirement: 1 day per week per site for 2hrs. The remaining time will be remote.
Pay and Timekeeping Administration
- Help answer employee questions about their timecards and pay, including issues that may take a little more digging to solve.
- Make sure timekeeping information is correct and ready to be sent in for payroll.
- Use and support the time and attendance systems, including simple reporting or testing when needed.
- Assist with pay changes like corrections, bonuses, awards, or reimbursements.
- Make sure any required pay updates (like wage increases or cost-of-living adjustments) are entered correctly.
- Help enter payroll information for regular and special pay runs, ensuring everything is accurate and follows guidelines.
- Teach employees and leaders how to correctly use timekeeping tools and where to go for common pay or time questions.
- Review requests for special or one-time payments to ensure they follow company policy.
- Provide in-person help (when required) during set office hours, while also encouraging employees to use the available self-service options.
- Share feedback with People Operations and HR when something in the tools, policies, or processes is unclear or not working well.
- Help with projects that improve how employees enter time or use pay tools, including system updates and testing.
- Support efforts to standardize processes and increase the use of self-service for both employees and leaders.
- Look for ways to simplify work and make processes smoother by using basic continuous improvement principles.
- Bachelor’s degree in HR, business, accounting, or related field OR a high school diploma/GED plus at least 2 years of relevant experience.
- At least 2 years of experience working in payroll, timekeeping, HR operations, or similar work.
- Basic understanding of payroll processes, pay rules, and timekeeping systems.
- Experience supporting payroll or timekeeping in a busy or large work environment is a plus.
- Strong communication and customer service skills; able to handle sensitive information appropriately.
- Good organizational and problem-solving skills; comfortable reviewing and understanding data.
- Experience using payroll or HR systems (Workday preferred) and basic reporting tools.
- Familiarity with process-improvement methods (like Lean) is a bonus.
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