Developer

MSys Inc.
Harrisburg, PA

Job summary:

Title:

ServiceNow Developer - Hybrid

Location:

Harrisburg, PA, United States

Length and terms:

Long term - W2 or C2C

Position created on 10/27/2025 02:01 pm

Job description:

* Very long term project Long term usually goes for 3+ years *Hybrid 37.5 hours per week ***

Job Description:

ServiceNow Developer is responsible for collaborating with personnel with the ITSM bureau, across the Office of Administration bureaus, System Specialists, SMEs, and Suppliers. The Product Specialist will work closely with Process Owner, Business Analysts, ServiceNow Administrators, and other ServiceNow Developers within ETSO. Certification by ServiceNow as a ServiceNow Certified Developer is preferred but not a mandatory requirement.

Position Duties and Tasks: (As below but not limited)

  • Design, develop, and implement ServiceNow applications and integrations.

  • Customize core ITSM applications such as Incident, Problem, Change, Request, and CMDB.

  • Develop and maintain custom applications/modules using ServiceNow Studio.

  • Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.

  • Integrate ServiceNow with third party tools via REST/SOAP APIs and MID Server.

  • Collaborate with Business Analysts and stakeholders to gather and clarify requirements.

  • Develop reports, dashboards, and performance analytics widgets.

  • Perform code reviews, unit testing, and maintain code quality and security.

  • Maintain documentation on configurations, customizations, and system architecture.

  • Documents all work for future reference.

  • Able to work in a team environment.

  • Able to communicate effectively orally and in writing.

  • Participate in Agile/Scrum development cycles and sprints.

Required Skills:

  • 5+ years of handson ServiceNow development experience.

  • ServiceNow Certified Application Developer (CAD).

  • Handson ServiceNow development experience 5 Years

  • Bachelor's degree in computer science, Information Systems, or related field.

  • Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.

  • Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).

  • Familiarity with Agile/Scrum methodologies.

  • ServiceNow Certified System Administrator (CSA)

Desired Skills:

  • ServiceNow Certified Application Developer (CAD)

  • ServiceNow Certified Implementation Specialist (CIS ITSM, HRSD, Discovery)

  • Experience with Automated Test Framework (ATF)

  • Exposure to ServiceNow App Engine and Flow Designer.

  • Understanding of CMDB and Discovery.

  • Knowledge of Employee Service Portal and custom widget development

Contact the recruiter working on this position:

The recruiter working on this position is Hima Teja(Shaji Team)

His/her contact number is +(1) (202) 6290353 His/her contact email is [email protected]

Our recruiters will be more than happy to help you to get this contract.

Posted 2025-11-12

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