Mail production operator

Please see Special Instructions for more details.

• For full consideration, applications must be received by Thursday, November 6, 2025.
• Finalists for this position must communicate well and successfully complete an interview process.
• Completing this search is contingent upon available funding.

Posting Details

Posting Details

Posting Number

S327

Classification Title

Mail Production Operator

Working Title

Print/Mail Production Operator

Department

Non-Tech Trades MA

Home Campus

Mansfield

City

Mansfield

State

Pennsylvania

Zip Code

16933

Bargaining Unit

AFSCME - Agreement

Work Location

Home Campus

Position Type

Staff

Temporary/ Permanent

Permanent

Full-time/ Part-time

Full-Time

If Part-time, specify percentage (Examples: 0.75; 0.50; 0.25)

Benefits

The Pennsylvania State System of Higher Education provides a comprehensive package of employer benefits to eligible employees and their enrolled dependent(s), which include*:

• Medical and prescription drug benefits.
• Generous retirement plans, two options:
  • Alternative Retirement Plan (ARP)
  • State Employees’ Retirement System (SERS)

Tuition benefits for employees and dependents. Paid time off. Employer-paid dental and vision benefits. Employer-paid life insurance. Voluntary insurances and additional retirement programs.

*Specific benefits may vary based upon university, employee group and/or collective bargaining unit. Visit: for additional information regarding benefits.

To be eligible for most benefits, you must be a permanent, full-time employee (including temporary, full-time faculty with at least an academic year contract) or a permanent, part-time employee (including temporary, part-time faculty with at least an academic year contract) who is scheduled to work every pay period for at least 50% of full-time hours.

Start Time

0800

End Time

1600

Hours Per Week

37.5 hours per week

Days Worked (Check all that apply)

Mon, Tues, Wed, Thurs, Fri

Salary

$36,108.00/annual in accordance with the AFSCME CBA

Anticipated Start Date

ASAP

Anticipated End Date

N/A

Position Summary Information

Position Purpose

This position provides high volume and skilled work utilizing a variety of industrial printing and mailing equipment as well as commercial, digital and computerized equipment in the operation of the University’s centralized mailroom and print shop. The role ensures timely, efficient, and compliant processing, production, and distribution of mail, print materials, and packages while maintaining superior customer service and adherence to postal regulations and university policies.

Description of Duties

Print Services Operations (35%)

• Operates machinery, such as paper cutters, paper drills, hole punches, stitchers, binding and banding, and folders.
• Assists in the operation of a variety of high-speed, production level presses producing a variety of forms, letters, manuals, brochures, pamphlets, posters, signs, and other documents and materials.
• Performs high volume copying for internal and external customers per their specifications.
• Performs routine maintenance, adjustments and minor repairs to the equipment.
• Performs a variety of document procession activities including the verification of information, arithmetic calculations, and appropriate coding work order requests.
• Prepares work assignments according to work order requests, examining workflow and prioritizing assignments, arranging jobs by way of computer, layout jobs as needed, proofreads materials, for grammatically and typographically correct and complete jobs.
• Ensures all exams are picked up or delivered.
• Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline process, and work cooperatively to provide a climate of quality customer service and economic efficiencies.

Mail Services Operations (35%)

• Collects, sorts, and delivers incoming, outgoing, and interdepartmental mail; manage university vehicle use for mail transport.
• Operates mail processing and metering equipment; process all classes of mail including express, certified, insured, international, and bulk mailings.
• Monitors postage meter, bulk mailing, permit 92, business reply accounts and replenishes as needed.
• Maintains records for postage meters, permit accounts, business reply mail, and monthly financial reconciliations.
• Manages bulk mailing processes for university departments and complete USPS 3602-NZ forms for nonprofit standard mailings.
• Oversees package tracking and notifications through the Brynka system, ensuring secure storage and accurate delivery.
• Maintains effective working relationships with USPS, FedEx, UPS, and campus departments.

Administrative and Financial Duties (30%)

• Schedules student workers hours in order to have adequate coverage in the department and tracks hours to remain within budget.
• Orders supplies and maintain adequate inventory levels for mail and print operations.
• Maintains and updates the Mail and Print Services website and departmental documentation.

Other duties as assigned

Decision Making

• Responsible for operational decisions affecting daily mail and print services, including problem resolution, scheduling, prioritization, and resource allocation.
• Independently determines workflow and methods to ensure service standards are met.

Fiscal Responsibility

• Monitors and maintains postage and chargeback accounts, ensures accurate cost center allocations, and develops cost-effective initiatives to support departmental sustainability and growth.

Supervisory Responsibility

• Oversees hiring, supervision and training of student office staff

Minimum Requirements Profile

One year as a Mail Production Assistant;
OR
One year of clerical experience;
OR
an equivalent combination of experience and training.

A valid Pennsylvania driver’s license is required.

Preferred Qualifications

Strong communication, organizational, and problem-solving skills.

Proficiency in Microsoft Excel, mail tracking systems (e.g., Brynka), and Pitney Bowes SendPro.

Applicant Rating Criteria

• Demonstrated experience with mail tracking systems (e.g. Brynka, Pitney Bowes Send Pro)

• Demonstrated knowledge of USPS, FedEx, and UPS Regulations.

• Demonstrated experience operating machinery such as paper cutters, paper drills, hole punches, stitchers, binding and banding, and folders.

• Demonstrated experience with Microsoft Office applications (Excel, Word, Outlook, etc.)

• Demonstrated experience supervising employees

Knowledge, Skills & Abilities

• Knowledge of USPS, FedEx, and UPS regulations.

• Knowledge of office and production equipment operations.

• Skill in computer and data entry systems for billing, tracking, and reporting.

• Ability to establish and maintain effective working relationships with staff, faculty, students, and external service providers.

• Ability to perform basic mathematical calculations and prepare summary reports.

• Ability to lift up to 50 pounds and perform physical tasks associated with mail and print distribution.
• Strong communication, organizational, and problem-solving skills.

Essential Functions

1. Sitting – 40%; walking – 30%; standing – 20%; squatting/bending – 10%

2. Working indoors – 80% and Outdoors – 20%

3. Frequent lifting and moving of mail and print materials up to 50 pounds.

4. Regular use of computers and office equipment.

5. Reaching for objects at, above and below shoulder

6. Occasionally twisting at waist, and stretching to reach objects

7. Basic math skills and reading skills including understanding written documents

8. Writing skills in preparing and organizing documents

9. Sensory skills, i.e. visual, hearing, and speaking

10. Keyboard skills

Posting Detail Information

Open Date mm-dd-yyyy

10/28/2025

Close Date mm-dd-yyyy

Open Until Filled

Yes

Special Instructions to Applicants

• For full consideration, applications must be received by Thursday, November 6, 2025.
• Finalists for this position must communicate well and successfully complete an interview process.
• Completing this search is contingent upon available funding.

Background Clearances

Offers of employment are conditional, pending successful completion of the background clearances mandated by Act 153 of 2014 and Board of Governors Policy 2014-01-A: Protection of Minors. In order to qualify for a provisional appointment, the Applicant Acknowledgement Consent Form, Provisional Hire Form, Pennsylvania State Police and Justifacts portion of the clearance process must be successfully completed prior to your start date. The remaining PA Child Abuse History Clearance and FBI Clearance must be successfully completed and returned as soon as possible within the first 90 days of employment.

Diversity Statement

At Commonwealth University we recognize our responsibility to continuously support a living, learning, and working environment that values the diverse contributions from all members of our campus community. Our commitment to diversity, equity and inclusion enriches our campus community and is instrumental to our institutional success. Commonwealth University strives to cultivate a campus climate that allows all members to embrace diversity, equity and inclusion as we achieve success both in and out of the classroom, in our work responsibilities, and in our professional lives beyond Commonwealth University. We uphold our commitment to DEI by:

• Actively supporting and promoting the intellectual and personal growth of our students, inside and outside of the classroom.
• Providing workshops, trainings, programs designed to broaden the knowledge and understanding of diversity, equity and inclusion within our campus community.
• Ensuring that all learning and living environments throughout our campus are welcoming and capable of serving all individuals.

Title IX/Clery

The University prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, pregnancy, marital or family status, medical condition, genetic information, veteran status, or disability in any decision regarding admissions, employment, or participation in a University program or activity in accordance with the letter and spirit of federal, state, and local non-discrimination and equal opportunity laws, such as Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination in Employment Act, the Americans with Disabilities Act and ADA Amendments Act, the Equal Pay Act, and the Pennsylvania Human Relations Act.

The University also complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act, as amended by the Violence Against Women Act (VAWA). Title IX prohibits retaliation for asserting or otherwise participating in claims of sex discrimination. VAWA imposes additional duties on universities and colleges to investigate and respond to reports of sexual assault, stalking, and dating or domestic violence, and to publish policies and procedures related to the way these reports are handled. The University has designated the Title IX Coordinator (Jennifer Raup, Elwell Hall, ORL, 570-389-4808, [email protected] or [email protected] ), to coordinate the University’s compliance with Title IX and VAWA and to respond to reports of violations. The University has directed the Police Department to coordinate the University’s compliance with the VAWA-related Clery reporting requirements. For information on the University’s crime statistics, which is available in a publication called “Annual Security Report”, please contact Commonwealth University – Bloomsburg Police at 570-389-2211, Commonwealth University – Mansfield Police at 570-662-4900, or Commonwealth University – Lock Haven Police at 570-484-2278 or by accessing the following website: . Additionally, inquiries concerning Title IX and its implementing regulation can be made to the U.S. Department of Education, Office of Civil Rights, Region III, The Wanamaker Building, 100 Penn Square East – Suite 505, Philadelphia, PA 19107; Phone: (215) 656-6010; Fax: (215) 656-6020.

About Commonwealth University of PA

The Power of Three Bloomsburg , Lock Haven and Mansfield universities have joined forces to boldly transform higher education in our region and beyond. While we are uniting as Commonwealth University of Pennsylvania, you can expect a college experience that is anything but common.



We’re Honoring our History by preserving the founding principles of each campus and continuing our vibrant on-campus student experience, serving as pillars of our communities, supporting students and our neighbors alike.



We’re Investing in Today by answering the greatest challenges facing higher education: accessibility, cost, quality, and relevance through the combined strength of our storied institutions.



We’re Building a Powerful Tomorrow by boldly changing the trajectory of public education to position ourselves for growth, increased access, and to meet economic and workforce development needs in our region, across Pennsylvania and beyond.

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Applicant Documents

Required Documents

• Resume

• Cover Letter

Optional Documents