Maintenance Technician, Riverwoods N.E., Sign on Bonus Offered

E nterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground aggregate and invest capital for impact advance housing policy at every level of government and build and manage communities ourselves. Since 1982 we have invested $80.9 billion and created 1 million homes across all 50 states the District of Columbia Puerto Rico and the U.S. Virgin Islands all to make home and community places of pride power and belonging.

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Working at Enterprise

At Enterprise youll be part of a diverse committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. Youll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where youre valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package .

Job Description Summary:

Responsible for various day-to-day service needs with regards to the physical condition appearance and operational efficiency of the property ensuring a safe and attractive living environment for residents exceptional quality and service and sustained resident satisfaction.

• Consistently and genuinely demonstrate the HEROES principles of being Helpful Engaged Responsive Outstanding Excellent and Successful in all activities and interactions.
• Ensures timely accurate and high-quality completion of resident service requests.
• Performs a variety of routine preventive scheduled and emergency maintenance repairs as well as general upkeep tasks throughout the community and on all equipment; maintains appropriate logs and records.
• Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively appropriately and courteously with residents associates management and guests to ensure that all areas of concern are addressed promptly and professionally.
• Participates in apartment turnovers as directed.
• Repairs renovates paints and cleans vacant apartments.
• Ensures that all areas are kept safe tidy and free of trash debris and animal waste including the cleanliness of the dumpster areas as well as the necessary preparation of dumpsters for trash pick-up.
• Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention.
• Maintains landscaping including watering of the flowers; performs snow removal as needed.
• Provides guidance direction and training to Maintenance Apprentices & Porters.
• Complies with Enterprise Residentials policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residentials operational and human resources policies and procedures.
• Responds timely appropriately and courteously to emergencies.
• Participates in and attends all required in-service training sessions.
• Supports other communities as assigned by management.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities.

ESSENTIAL SKILLS EXPERIENCE AND TALENTS:

• Minimum one year as a maintenance technician or other applicable experience.
• High School Diploma or G.E.D.
• Skill in areas such as carpentry plumbing electrical HVAC equipment repair and painting.
• EPA Section 608 Technician Certification- Type II or Universal Certification (or ability to obtain within 90 days of employment).
• Ability to demonstrate proficiency in the use of hand and power tools.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact in English with a diverse group of associates residents and external agencies.
• Ability to read in English at a level sufficient to understand policies and procedures safety notices general business correspondence and/or documentation.
• Excellent interpersonal skills. Positive attitude enthusiasm and energy. Strong customer service orientation to all residents.
• Strong attention to detail.
• Proficiency with basic computer keyboarding and navigational skills.
• Provide basic tool set.
• Possess and maintain timely and reliable transportation.
• When on-call be ready available fit for work and able to report to the property within 30 minutes of receiving a call.

Total Rewards at Enterprise:

• You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
• The base hourly rate for this role is between $20/hour -$22/hour depending on level of skills and experience.
• The hourly range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills education location experience and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise and other rewards may include annual performance bonuses and generous paid leave programs.
• At Enterprise our benefits form a major component of our total rewards package. Benefits include dental health and vision care plans as well as family-building benefits such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy EAP and mental health benefits. We round out our total rewards package by offering financial education wellness programs and auto-enrollment in the companys 401(k) plan with employer matching contributions. Finally you will have learning and development opportunities including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.

Required Experience:

IC