Mental Health Office Assistant

Job Overview and Requirements:

The APA will provide general office management oversight to CFF administrative office as well as leadership support across CFF's Audubon office. In addition, this position will provide direct administrative support to several programs within the Audubon office.

Responsibilities:

• Provide direct APA support to assigned agency programs.
• Support the regular verification of MA eligibility of all clients in assigned programs utilizing the EVS or AVA electronic systems.
• Data entry and document management utilizing agency EHR.
• Create and maintain electronic client files and conduct regular chart audits in assigned program.
• Regularly compile, cross-reference and submit units for billing, assuring accuracy for quality control.
• Run overlap reports and complete utilization reviews to check for accuracy and quality assurance.
• Prepare documents using Microsoft Word, Adobe PDF and Excel.
• Take and prepare minutes for departmental meetings as assigned.
• Provide support to assigned program and leadership to assigned APA's to ensure programs are in compliance with contracts, regulations, and other program deliverables including audits.
• Ensure access to operational office equipment, manage conference room appointments and sign in procedures.
• Ensure the maintenance of general office supplies and department specific supplies.
• Receive incoming mail to the office and sort into appropriate mailboxes. Coordinate with staff at other offices to ensure mail is delivered to the appropriate location.
• Provide Administrative support to agency officers, senior managers, fiscal and human resources.
• Support agency functions by making arrangements for meals, accommodations, and travel.
• Order flowers for staff as appropriate for life events.
• Create and order business cards for new and existing staff.
• Run monthly exclusion checks via Medicheck, OIG, and SAM portals.
• Assist human resources in additional administrative tasks as necessary.
• Use and implement the 5 core values of Trauma-Informed Care in all work practices - Safety, Trustworthiness, Choice, Collaboration, & Empowerment.

Required Qualifications:

• High School diploma or GED

Preferred Qualifications:

• Associate or Bachelor's degree
• 2 or more years of administrative experience or customer service
• Proficient in Microsoft Office 365 and Adobe applications

Work Environment:

• Work in standard office environment
• Work schedule: Monday - Friday from 9:00am-5:00pm
• One remote day per week

Physical Demands:

• Sitting
• Standing
• Walking
• Driving
• Lift up to 25 pounds
• Physical ability to perform or capability to be trained in CPR, first aid, fire safety, the delivery of safe physical management techniques and other trainings and/or tasks as required.

Compensation and Benefits:

• $17 an hour
• Medical and Vision Benefits offered on first day of employment, 3 plan options offered by Independence Blue Cross
• Dental Benefits offered on first day of employment, 2 plan options offered by Guardian
• Ancillary Benefits offered on first day of employment, such as Accident, Critical Illness, Cancer, Short Term Disability
• Long Term Disability and $50,000 Life Insurance Policy provided by CFF
• 9 Paid Holidays
• 17 days of Paid Time Off with additional days added through years of service
• Paid Parental Leave
• Tuition Reimbursement
• Annual Salary Increase and Bonus
• 401K plan with company match and profit sharing
• Mileage and Expense reimbursement for travel and training
• Clearance Reimbursement

• Eligibility Requirements apply

CFF is an equal opportunity and drug free employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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