Account Manager - Philadelphia, PA - Johnson & Johnson MedTech, Surgery

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Hospital/Hospital Systems (Commission)

Job Category:

Professional

All Job Posting Locations:

Philadelphia, Pennsylvania, United States, Raritan, New Jersey, United States of America

Job Description:

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at

As a Field Sales Account Manager, this individual will serve as the point person for end to end program development and clinical success, including procedure sales, support and driving utilization for all Auris Surgical Robotics Technologies. The Field Sales Account Manager will be primarily responsible for developing and executing business plans for assigned territories, leading clinical and technical product discussions and demonstrations as part of the sales process, referral education sales activities, conducting Business Review Program sessions, managing any post sales installation and will support after sales adoption and utilization of Auris Surgical Robotics products, including educating physicians and staff on the use of the products.

Core Job Responsibilities:

• Develop and execute quarterly business plans which achieve procedure sales and disposable sales revenue targets within the assigned geographical territory.
• Maintain a detailed, frequently updated and strategic business plan for the territory.
• Present realistic sales forecasts to sales management on a consistent basis.
• Work with the Field Sales Territory Manager counterparts to execute key strategic sales activities that maximize all Auris Health capital system sales and procedure sales.
• Lead product technical and clinical demonstrations to ensure eventual sales and adoption of Auris Surgical Robotics technologies.
• Execute key referral education activities that lead to increased procedure sales.
• Implement post sales installation, implementation and adoption protocol in collaboration with the sales team and service team to achieve the desired business objective of the deal.
• Support new customers in clinical adoption of Auris Surgical Robotics technologies.
• Work with the customer to ensure customer can achieve their clinical and economic goals with the new technology and overall customer satisfaction driving higher customer utilization rates.
• Must develop and maintain expert level knowledge of all Auris Surgical Robotics products and demonstrate a firm grasp of industry trends, understanding of market trends and develop strategies to stay ahead of the competition.

Required Knowledge/Skills, Education, And Experience

• A minimum of a bachelor’s degree and a minimum of 4 years of relevant Operating Room sales experience is preferred
• Demonstrated ability to learn and communicate technical product as well as clinical knowledge of disease states to physicians and economic buyers is a must.
• The ability to travel extensively up to 75%, including overnight travel within the assigned territory is a must for the role.
• Required to work in a hospital, ASC setting, attending live patient cases as when required as part of the job and wear necessary protective gear (i.e. lead aprons, masks, etc.).
• Self-starter who performs well with autonomy and problem solver who can think critically in high pressure environments.
• Works well with the team and frequently shares sales strategies key learning with sales management and with peers.
• Receptive to constructive feedback and collaborates and works well within a matrix team environment.
• Proven ability to articulate customer needs and feedback to the entire organization as needed.
• Must be highly organized with the ability to manage multiple projects/tasks simultaneously and effectively prioritize projects and tasks.
• Ability to communicate at a high level and high frequency level on a daily basis with sales management and the broader organization.
• Ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820.

This position operates in a field-based sales territory environment. This role requires a personal vehicle for field travel with a valid Driver’s License. A monthly car allowance will be provided for the personal vehicle. This role also requires a company issued computer and a cell phone will be needed and expensed monthly as well.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: talk, hear, stand, walk, type, and lift and handle lightweight computer and sales bags as well as demonstration equipment.

This position requires travel within the assigned geographical sales territory up to 75% of the time with frequent overnight hotel stays.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource. #RPONA

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s what you can expect:

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.

• Getting to know you: If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.

• Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.

• Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.

• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. 

At the end of the process, we’ll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process!