Director of Operations, Camp Poyntelle

Director of Operations, Camp Poyntelle

Overview:

Camp Poyntelle has been making children’s summer dreams come true since 1947. As a premier Jewish summer camp, we offer a traditional sleepaway experience while fostering a strong Jewish identity and values-based culture. Participants will make amazing memories, and lasting friendships amongst a nurturing and compassionate staff.

Position Summary:

The Director of Operations is a full time, senior leadership position at Camp Poyntelle who reports directly to the Camp Director. This role is essential to developing and maintaining systems and logistics in most core areas of the camp, including purchasing, financial management, transportation, maintenance, housekeeping, laundry, program operations, and more. The Director of Operations ensures that high safety standards exist in every aspect of camp, and is a partner in decision making and overall camp supervision with the Camp Director and Assistant Camp Director. This important leadership position works year-round on global camp and agency responsibilities, such as camper and staff recruitment, family engagement, and agency representation at events and meetings. This role also contributes to camp by managing the pre and post camp rental business for camp.

Essential Job Functions:

Daily Operations & Systems Management:

• Ensures all support areas in camp have what they need to operate successfully, including maintenance, housekeeping, laundry, health center, and food service.
• Monitors each support area daily. Works in coordination with the camp director, head of maintenance, health center manager, and the food service director to address camp needs.
• Monitors the overall camp appearance and condition daily. Uses a Top-Down approach by walking camp every morning to identify facility needs, repairs and cleanliness. Reports to necessary people (i.e., maintenance team) to resolve these issues.
• Ensures the camp has functioning IT systems including database, phones, computers, walkie-talkies, etc.
• Takes the initiative to identify and resolve systems issues throughout camp, regardless of the area.

Transportation & Logistics Management :

• Orders and manages all bus and car rentals for the summer.
• Organizes logistics for camper arrival, departure, and visiting day.
• Plans all camp trips in partnership with the program team. Secures contracts, ensures staff readiness, and prepares logistics of all out of camp trips.
• Organizes logistics for staff arrival and departure.
• Coordinates staff day off transportation.

Financial & Contract Management :

• Partners with the camp director and Commonpoint Queens finance department to ensure quality budget management.
• Performs basic bookkeeping responsibilities to manage camp expenses and spending.
• Organizes and initiates staff payroll in partnership with Commonpoint Queens.
• Ensures any payroll or expense issues are quickly resolved.
• Organizes and implements staff contracts, onboarding and fingerprinting.
• Manages all receipts and distribution of camper and staff money for trips.

Purchasing & Vendor Management :

• Orders supplies for all areas of camp. This includes purchasing for program, office, health center, maintenance, food service, etc.
• Partners with all department heads to ensure purchasing is on time and on budget.
• Manages vendor relationships with all primary vendors for camp. Proactively manages anticipated challenges with vendors and problem solves in real time.

Pre-Camp Organization :

• Coordinates the majority of pre-camp tasks and needs, in partnership with the camp director and assistant camp director.
• Ensures rental property is ready for summer rental (BBYO) and supports tenants needs during their transition on grounds ( Main liaison to rental group with all things operations such as property management, food service, maintenance and laundry housekeeping.)
• Ensures camp property is ready for staff and campers. Partners with head of maintenance and camp director to closely manage the completion of all projects and tasks that could interfere with the safe and successful opening of camp.
• Coordinates early staff arrivals.
• Coordinates specialized training and certifications, such as waterfront, outdoor adventure, first aide, etc. Manages all contracts with outside experts related to specialized trainings.
• Manages all IT set up and problem solving.
• Ensures program areas are ready for department heads arrival.

Post Camp Organization :

• Secures contracts for all pre and post-camp rental groups.
• Ensures high level of customer service to rental groups and troubleshoots issues as needed.
• Supports maintenance team to address any challenges in closing camp for the season.
• Supports and oversees Department Heads in closing of their specific areas.

Other Responsibilities:

• Actively participates in camper recruitment, attending recruitment events and speaking to prospective families situationally
• Actively participates in staff recruitment, helping to staff camp for the summer. Primarily responsible for the direct hiring of support staff in all operational areas such as food service, health center, maintenance, laundry, housekeeping, etc.
• Coordinates camp security and partners with camp director to ensure camp reduces risks and vulnerabilities
• Supports camp programs operationally and lends leadership to select special programs, e.g., Color War
• Coordinates out of camp, intercamp games with Wayne County
• ACA Accreditation - oversees that each summer we are following all guidelines. Every 5 years is the main person preparing accreditation materials during the winter, then oversees the visit by the ACA.

Important Relationships:

• Reports to Camp Director.
• Senior member of camp’s leadership team, providing leadership, supervision, and guidance to all seasonal staff.
• Primary liaison to Commonpoint departments, including finance, payroll, human resources, and operations
• Primary liaison to most outside vendors and contractors.
• Customer service provider and partner to camp families, including prospective campers.
• Customer service partner to all rental groups.

Qualifications & Certifications:

• 5+ years of camping experience and/or similar operations and leadership experience.
• A Bachelor's degree in Communications, Management, Non-profit, Education, or any field that requires strong organizational and management skills.
• Understanding of Jewish life and values is strongly preferred.
• Strong organizational and management skills, with a passion for high standards.
• Excellent verbal communication skills; with business writing experience a plus.
• Outstanding leadership skills, with empathy and compassion for others.
• Demonstrated skills in critical thinking, time management, multi-tasking, budget management, and decision making.
• Strong desire to work on a team and deliver excellence to a greater cause.
• Proficiency in Google Suite and experience with database management a plus.
• Ability to travel and to live at camp May-September.
• Ability to traverse the campgrounds daily.
• Drivers license required.

Reporting :

Queens, NY – Remote/Hybrid with travel to camp and staff offices. Requires residency at Camp Poyntelle located in Prestons Township, PA from May 15th through Labor Day.

To Apply: Please send a Cover Letter and Resume with Director of Operations in the Subject Line to Tom Troche at [email protected]

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employers/program. Auxiliary aids and services are available upon request to individuals with disabilities.