Concessions Supervisor - Philadelphia Zoo

The Concessions Supervisor is responsible for the oversight or delegation of responsibilities within the food service operation such as inventory, customer service, food preparation, and food safety and sanitation procedures Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

• Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by adhering to food safety policies and procedures
• Sets up work stations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes work stations
• Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs
• Replenishes food items and ensure product is stocked to appropriate levels
• Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including accurate food safety and sanitation
• Ensures security of company assets

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous supervisory experience in a related role preferred

• Previous food service experience required

• Must be able to acquire food safety certification

• Must be able to work independently with limited supervision

• Demonstrates excellent customer service skills

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education