Director operations engineering

Director, Operations Engineering

Job Number: JO-2510-11091

Location (City, State): Remote

Employee Group: Regular

Shift: Day

Travel: 50%

Site Name: Remote

Is Remote Eligible: Yes

Pay: $134,000.00 - $227,800.00 per year

Share ( ||Email this job

Director, Operations Engineering

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Director of Operations Engineering.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world's best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands. Click Here to Learn More About Radial

Role Summary:

The Director of Operations Engineering is a strategic leader responsible for driving operational excellence, innovation, and scalable engineering solutions across Radial's fulfillment network. This role leads a team of engineers to deliver high-impact initiatives that improve cost efficiency, throughput, and client satisfaction. The Director will oversee the design and implementation of process improvements, client onboardings, automation strategies, and facility expansions while aligning engineering efforts with business goals. This role will report to the VP of Operations Support.

Responsibilities:

• Lead the engineering team to achieve key goals and objectives on key initiatives and projects

• Develop and execute the long-term vision for operations engineering aligned with enterprise goals.

• Direct large-scale engineering projects including new facility launches, client onboarding, and system implementations.

• Lead cross-functional initiatives to optimize fulfillment operations, reduce costs, and enhance service levels.

• Serve as a key advisor to executive leadership on engineering strategy, capital investments, and operational innovation.

• Oversee the design and implementation of scalable fulfillment solutions, including automation, layout optimization, and workflow redesign.

• Oversee new fulfillment center launches and support overall facility design exercises, manage new system and equipment installations, ensure safe and cost-efficient procedures are followed throughout the project duration.

• Manage and assist with new client launches and support the design of storage and processing areas, develop new workflows and procedures, work closely with vendors to procure equipment, and manage any required build-out or construction within the facility.

• Drive partnerships with MHE vendors and internal resources to obtain quotes to support new initiatives, develop recommendations for selected vendors, develop CapEx proposal for finance approval, and manage CapEx spending for approved projects.

• Manage capital planning, vendor selection, and execution of infrastructure and automation projects.

• Lead Lean Six Sigma and continuous improvement initiatives across the network.

• Champion the standardization of project execution and develop standard operating procedures

• Ensure all projects are delivered on time, within scope, and on budget.

• Leverage data analytics and modeling to inform strategic decisions and operational improvements.

• Partner with operations and technical teams to optimize system configurations and ensure seamless integration with operational workflows.

• Build, mentor, and lead a high-performing team of engineers.

• Oversee staffing, including recruitment and retention, leadership and professional development, and performance management of direct reports.

Qualifications:

• Bachelor's degree in Industrial Engineering, Operations Management, or related field

• 10+ years of progressive experience in operations engineering, with at least 5 years in a leadership role.

• Proven success in leading large-scale fulfillment or supply chain engineering initiatives.

• Ability to understand and thrive in a high-volume work environment during extremely busy project seasons, with conflicting and evolving priorities, executing multiple projects simultaneously and providing guidance and leadership to team members

• Expertise in Lean, Six Sigma, and continuous improvement methodologies.

• Strong financial acumen and experience managing capital budgets.

• Excellent communication, stakeholder management, and leadership skills.

• Proficiency in data analysis tools and Microsoft Office Suite; experience with WMS systems preferred.

• Proficiency developing metrics-based objectives, and executive reports (advanced knowledge of spreadsheets)

• Demonstrated ability to role model skills in handling client interactions, both operational and at the executive level

• Demonstrated ability to work in a Continuous Improvement mindset, standardize & automate work

• Demonstrated experience working in a fast paced, high volume warehouse environment is preferred

• Demonstrated ability to develop future leaders, coaching through complexity, and maintaining engagement across teams

Travel:

• This position will be remote and will require up to 25-50% business travel to Radial distribution, offices and/or client sites across North America in accordance with company's travel policy

Benefits:

• Opportunities to develop and explore career advancement

• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding

• Family planning coverage, including Fertility & Adoption benefits

• 401K matching after 6 months with immediate vesting

• Generous PTO

• Educational assistance and more!

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any other group or class protected by applicable federal, state or local law.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [email protected]. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Would you like to apply to this job?

Apply for the Director, Operations Engineering position

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [email protected] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.