Customer Service Representative (CSR)
We’re Hiring: Customer Service Representative (CSR)
Location: Norristown, PA | Pay Range: $18–$22/hour | Full-Time
Company Overview:
Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.
When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.
Position Summary:
We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.
This position is designed for someone who communicates well, stays organized, and is ready to learn.
What You'll Get:
$18–$22/hour based on experience and capability
Performance-based incentive opportunities
Pay increases tied to performance and capability
Health Insurance + Retirement Plan
Paid Holidays + PTO
What You'll Do:
Answer customer calls and schedule service appointments
Communicate with customers and technicians throughout the day
Maintain accurate customer and job information
Support general administrative and office functions
Help keep daily operations organized and moving forward
What You'll Bring:
Customer service, office, retail, hospitality, or administrative experience preferred
Strong communication and organizational skills
Comfortable using computers and software systems
Professional, dependable, and willing to learn
Ability to stay productive as priorities change
Working Conditions:
This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.
If you're reliable, willing to learn, and take pride in doing things right, apply.
Commercial Kitchen Ventilation is an Equal Opportunity Employer . We hire based on qualifications, capability, and performance.
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