BSA- Experts

BSA- Experts

Anywhere

Type: Contract

Category: Business Analysis

Industry: Technology

Workplace Type: Remote

Reference ID: JN -012026-104905

Date Posted: 01/05/2026

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Description:

100% Remote

The Business Systems Analyst will play a critical role in supporting both the new launch of the instore experts and the seasonal readiness for tax operations by managing onboarding, hiring, and offboarding processes. This position focuses on building and enhancing an in-house platform, defining requirements for local experts, and ensuring seamless integration across multiple business layers. The role demands strong collaboration with technical teams, business stakeholders, and executives to deliver scalable solutions.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70 - $75 / hr. w2

Responsibilities:

Key Responsibilities

• Requirements Gathering & Documentation

• Lead end-to-end requirements lifecycle, including BRDs, JIRA management, and user guide creation.

• Collaborate with Talent Acquisition (TA), Service Platform, Compensation, Workday, and T4I teams.

• Build requirements for onsite/local experts and job architecture.

• System Development & Testing

• Support in-house platform enhancements and functionality improvements.

• Conduct End-to-End Testing, UAT, and ensure quality assurance.

• Coordinate development of an Agentic AI routing system.

• Project Coordination

• Heavy coordination across TA, Service Platform, Compensation, and technology teams.

• Work through multiple layers of hierarchy, engaging tech, business, and executive stakeholders.

• Operational Readiness

• Manage seasonal onboarding, hiring, and offboarding processes.

• Ensure readiness for tax season through proactive planning and execution.

• Reporting & Data

• Enhance data components and reporting capabilities within the in-house system.

Experience Requirements:

Required Skills & Experience

• Strong background in Talent Acquisition and requirements gathering .

• Ability to work with ambiguity and navigate complex organizational structures.

• Proficiency in BRD creation, JIRA, UAT, and testing processes.

• Experience with user guide creation and lifecycle management of requirements.

• Excellent coordination skills across multiple teams and platforms.

• Familiarity with Workday and compensation systems.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( [email protected] , 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact [email protected] _.

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_