Premium Audit Facilitator

:

Division or Field Office:

Customer Service Division

Department of Position: Operations & Strategy Dept

Work from:

Knowledge Park Office Salary Range:

$27,896.00 - $44,562.00 *

salary range is for this level and may vary based on actual level of role hired for

• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Under close supervision, interacts with Policyholders, Agents, and Employees primarily via telephone to respond to inquiries regarding premium audits.(added) Also responsible for providing administrative support regarding premium audit processing to section personnel.

• Successful candidate will work rotating 7.5-hour shifts on weekly basis while maintaining phone coverage from 8am - 5pm

Duties and Responsibilities

Releases system and manually generated audit orders to appropriate Audit Service Company.

Communicates and responds to routine inquiries from Policyholders, Agents, and Employees regarding the status of assigned audits.

Prepares and distributes copies of completed audits as required.

In addition to receiving, opening, sorting mail, provides administrative and clerical support to the Premium Audit Section.

This position description in no way states or implies that these are the only duities to be performed by the incumbet. Employees are required to follow any other job-related instruction and to perfrom any other duites as requested by their supervisor, or as become evident.

The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Competencies

Values Diversity Self-Development Nimble Learning Job-Specific Knowledge Collaborates Customer Focus Cultivates Innovation Detail Orientation Optimizes Work Processes Instills Trust Ensures Accountability Decision Quality

Qualifications

High school diploma, or GED, required. Basic knowledge of The ERIE and its commercial audit operations preferred. Willingness to enroll in and successfully complete the General Insurance Program required.

Physical Requirements

Lifting/Moving 0-20 lbs; Occasional (<20%) Lifting/Moving 20-50 lbs; Occasional (<20%) Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%) Driving; Rarely Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%) Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) Climbing/accessing heights; Rarely

Nearest Major Market: Erie