Rental/Loaner Manager

Pacifico Auto Group
Philadelphia, PA

Responsive recruiter

Benefits:

  • Dental insurance
  • Health insurance
  • 401(k)
  • 401(k) matching
  • Company parties
  • Employee discounts
  • Paid time off
  • Vision insurance

Rental Loaner Manager – Pacifico Auto Group

Pacifico Auto Group is currently seeking a Rental Loaner Manager to oversee our growing fleet of 40–60 vehicles across three dealerships located just minutes from the Philadelphia Airport, I-95, and all major bridges.

We’re looking for a proactive, highly organized professional with excellent leadership and customer service skills. A positive attitude and the ability to motivate a team are essential.

Key Responsibilities:

  • Ensure vehicles are consistently rental-ready to maximize fleet utilization and minimize revenue loss
  • Manage all vehicle documentation including registration, insurance, and regulatory compliance
  • Coordinate manufacturer recalls and preventative maintenance
  • Oversee timely repairs and collaborate with body shops to return damaged vehicles to service
  • Handle customer service issues to ensure a positive rental experience
  • Verify rental eligibility, including ID, driver credentials, and insurance coverage
  • Schedule and manage vehicle pick-up and delivery logistics
  • Oversee decommissioning of vehicles (removal of decals, telematics, documentation)
  • Maintain accurate maintenance and performance records
  • Generate internal reports related to fleet utilization, cost control, and operations
  • Use fleet management software to track and manage all assets (TSD experience is a plus)
  • Collaborate closely with service and sales teams to meet departmental goals

What We’re Looking For:

  • Strong organizational and communication skills
  • Customer-focused mindset
  • Ability to lead and support a small team
  • Experience in fleet or rental management preferred
  • TSD Software knowledge is a plus

What We Offer:

  • Competitive salary
  • Comprehensive benefits including:

    • Health coverage (family included)
    • Dental and vision insurance
    • Paid vacation and sick days
    • Matching 401(k)
    • Long- and short-term disability
    • Life insurance
    • Employee purchase and discount programs
  • Supportive and friendly work environment
  • Flexible scheduling

Join a well-established automotive group that values teamwork, customer service, and career growth. Apply today to take the next step in your automotive management career!

About Us

Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We started with a little shop at 11th and Catherine in South Philadelphia. In 1970. Since that time a member of the Pacifico family has always been at our dealership on a daily basis. Thanks to our employees and their dedication to customer service, Pacifico Auto Group has continuously maintained a leadership position within the Philadelphia automotive industry. The Pacifico family provides customers with state of the art showrooms and service facilities that allow for a first class experience while visiting our dealerships. Our employees are equipped with all of the tools necessary to provide guests with a first-class experience as well.

Compensation: $50,000.00 - $55,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 2025-08-06

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