Shipping Supervisor

Job Description

Job Description

Description:

AWE has been recognized as a Top Workplace, and it’s no surprise—our team is made up of individuals who take pride in craftsmanship, continuous improvement, and delivering exceptional products. As the Shipping Supervisor , you will play a critical, hands-on leadership role in ensuring our industry-leading performance parts reach customers accurately, safely, and on time. This position is designed for developing leaders who demonstrate strong reliability and problem-solving skills, providing a strong foundation for long-term career advancement within our global supply chain.

Operational Oversight:

• Process all sales orders per the department metrics
• Ensures Bills of Materials are processed according to process
• Ensures shipping metrics are met
• Logistical Coordination including domestic, international, and freight
• Filling gaps in shipping/ packing when needed
• Organization of daily priorities for department
• Communicate Epicor challenges to get shipping issues resolved
• SOP’s for Epicor shipping transactions
• Collaborate with the team to outline the standard work, document, and publish the process and train all team members involved.
• Interdepartmental and intradepartmental SOP creation as needed.
• Place purchase orders for replenishment supplies and small components per reorder guidelines
• Ensure shipping is properly staffed

Team Support & Leadership:

• Provide day-today guidance to shipping personnel
• Assist with training and onboarding of new employees
• Support employee development through coaching and skills training
• Participate in or contribute to annual performance reviews and feedback discussions
• Reinforce company procedures, safety practices, and standards
• Help maintain productivity, accuracy, and workflow efficiency
• Promote teamwork and a positive work environment
• Measure team daily on Boxes/Hour metric
• Ensure all other required departmental duties are met as well
• Aid in process improvements

Quality & Compliance:

• Complete quality control audits on finished goods and finished pallets to ensure, pack outs are correct, and pallets are being labeled correctly
• Ensure compliance with company procedures and safety rules
• Play an active part in root cause, corrective action project management on shipping resolutions
• Collaborate on corrective actions and ensure they are implemented to eliminate future occurrences
• Investigate all RAP findings and work with manager to reduce risks
• Maintain organization and cleanliness of the shipping area

Administrative Support:

• Perform basic system transactions or shipping updates
• Assist with tracking, reporting, or shipment coordination
• Communicate with internal departments as needed

Required Skills & Qualifications:

Education and Experience:

• High school diploma or GED required, degree or certifications preferred
• 3-5 years previous experience in a manufacturing environment with complex products and multi-level bills of material.
• Must possess knowledge of Material Handling and Shipping and Inventory Control processes
• Knowledgeable about lean manufacturing
• Prior lead, trainer, or informal leadership experience
• Familiarity with multiple carriers and shipment methods

Technical Skills:

• Experience with shipping software or ERP systems
• Basic computer or shipping system proficiency

Soft Skills:

• Demonstrated reliability and strong work ethic
• Ability to lead by example in a hands-on environment
• Strong attention to detail and organization
• Clear verbal and written communication skills
• Team-oriented, and adaptable
• Ability to work within a fast-paced, deadline driven environment
• Customer focused mindset

Physical Requirements:

• Ability to work on the floor for extended periods of time
• Ability to lift, carry, or move items up to approximately 25 – 75 pounds
• Ability to climb ladders and reach overhead
• Ability to perform active operational duties

Accountabilities:

Success in this role is measured by:

• Minimal quality issues and maintaining on-brand standards
• Reaching Shipping’s productivity and throughput goals, monthly
• Minimizing shipping costs (consumables, overtime, and outbound/inbound shipping)
• Reliability and accountability
• Ability to support and guide team memebers
• Problem-solving and decision-making skills
• Accuracy and operational awareness
• Positive leadership presence

We believe in building better together. AWE welcomes applicants of all backgrounds and is a proud fair chance employer. We’re committed to creating a workplace where everyone feels respected, valued, and supported.