Chief Technology & AI Officer

The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for a Chief Technology & AI Officer to join our team!

WHAT'S IN IT FOR YOU?

📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.

🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.

☀️ FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.

💡 EDUCATION – Team member education and learning budget on courses, events and books.

🌴 FUN – Company activities, outings, and retreats.

💲 INVESTMENTS – 401(k) with a 3% Match.

💻 WORK STYLE – WFH or come to the office. The choice is yours!

The salary for this role is $250,000 with bonuses ($300,000 OTE).

Key Responsibilities:

• Own Company-Wide Technology & AI Strategy
• Define and maintain the long-term architecture for SMB Team and affiliated entities
• Ensure all technology decisions ladder up to scalability, leverage, and client results
• Design and Implement an Agentic Operating Model
• Architect AI agents across sales, service delivery, finance, operations, and internal reporting
• Clearly define what decisions should be automated vs human-led
• Platform & Data Architecture Ownership
• Establish a single source of truth for client and operational data
• Ensure real-time updates, notifications, and intelligent recommendations across teams
• Governance, Security, and Compliance
• Own data security, access permissions, and AI governance standards
• Ensure compliance across all tools, vendors, and integrations
• Tooling, Vendor, and Budget Authority
• Set standards for tools and platforms
• Approve or reject technology investments and manage the tech budget
• Leadership & Cross-Functional Influence
• Lead through influence and clarity, not micromanagement
• Partner closely with department leaders to redesign workflows and operating models

Requirements

• 5-10+ years in senior technology, platform, or systems architecture roles
• Deep experience designing and scaling complex, integrated systems
• Strong understanding of AI, automation, and agent-based architectures
• Proven ability to operate as a strategic decision-maker, not just an implementer
• Experience supporting or integrating multiple business units or acquisitions
• Exceptional communication skills—able to translate technical vision into business impact

Benefits

SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.

Bottom Line: We change lives. Want proof? Read our Google My Business reviews .

The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans