Consumer Sales Agent

Job Description

We are seeking a Consumer Sales Agent to join a fast-paced, family-oriented field marketing organization that works with Medicare and Medicaid populations, primarily servicing individuals under 65. This is an inbound, service-focused role with provided leads - no cold calling or self-sourced leads required. The agent will work in a call center environment handling CSR-style inbound calls and passing qualified opportunities along appropriately.

Key Responsibilities

Handle inbound consumer calls in a call center environment

Support Life, Health, and Annuities products for under-65 populations

Provide excellent customer service and pass qualified opportunities forward

Manage an in-house book of business (approximately 20 client interactions per day)

Complete callbacks within 3 days

Meet quality assurance and customer satisfaction standards

No sales quotas and no cold calling

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Willing and able to obtain required insurance licensing within 30 days if not currently licensed

Any insurance license accepted (Life, Health, P&C, Accident, etc.)

Prior insurance, call center, or customer service experience

Comfortable handling inbound calls and working in a call center environment

Strong customer service and communication skills Active Pennsylvania Life & Health insurance license preferred