Nutrition Tech - Casual

Join Our Team as a Casual Nutrition Tech at UPMC Hamot!

Are you ready to make a difference in patient care while enjoying a flexible schedule? UPMC Hamot is seeking a Casual Nutrition Tech to join our Nutrition Services team. This position requires availability for both day and evening shifts , which may include (but is not limited to) 6am–2pm, 11am–7pm, 2pm–7pm, and 6am–11am, along with rotating weekends and holidays.

In this role, you’ll operate our call center or visit patients at the bedside to assist with meal ordering using a computerized menu system—ensuring meals meet therapeutic diet requirements and safety standards. If you have strong customer service skills , are detail-oriented , and comfortable with keyboarding, this is the perfect opportunity for you.

Enjoy flexible scheduling , potential cross-training in the kitchen , and the chance to grow your career with UPMC. Join us and help deliver exceptional care, one meal at a time!

Responsibilities:

• Strictly ensures safety precautions and inputs Special Service instructions into patient records, for situations such as Safety Trays, Aspiration Precautions, Nissen considerations, Missed Meals, etc.
• Confidentially utilizes electronic health record to verify diet orders, enteral feedings, and food allergies.
• Assists with inpatient meal trayline or meal delivery as needed.
• Performs in accordance with system-wide competencies/behaviors.
• Performs other duties as assigned.
• Possesses the ability to obtain and interpret information considering age specific needs.
• Assures accurate implementation of the diet prescription.
• Demonstrates exceptional customer service behaviors through all interactions.
• Completes all clerical activities and processes orders appropriately.
• Completes assigned patient activities.
• Participates in meal tray and nourishment delivery.
• Supports a positive working relationship with others and actively supports and participates in performance improvement activities.
• Demonstrates UPMC’s commitment to Service Excellence by understanding the needs of patients, their families, physicians, and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated, and thorough.
• Operates Computrition Hospitality Suite computerized menu program.
• Guides inpatients with care and compassion through the process of ordering their meals/snacks, within the constraints of their physician prescribed therapeutic diet order.
• Interacts and coordinates care relevant to diet orders or other with Patients, Nursing, Registered Dietitians, Trayline Workers, Tray Passers, and Cooks.
• Handles all diet office phone calls and communicates issues to the appropriate areas.
• Accurately inputs nutritional supplements, in accordance with physician, Registered Nurse, and Registered Dietitian Nutritionist medical record orders.
• Accurately executes Enteral Tube Feeding orders.
• Maintains out of stock items and communicates to patients as needed.
• Maintains and prints 10am, 2pm, and HS snacks/nourishments.
• Communicates all TPN consults or other relevant nutrition issues to the Registered Dietitians as needed.
• Troubleshoots diet order trayline conflicts.
• Inputs and processes special diet considerations such as Gastric Bypass diets, Calorie Counts, Safety.