Part Time Over Night Weekend - Customer Services Representative
Part time over night weekend shifts available. No weekday shifts necessary.
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 17 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
JOIN THE CLUB.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Recommended Jobs
Forklift Technician Clone
Forklift Technician Location: Wilkes-Barre Pay Range: $25-35 (dependent on experience) At Modern Group, you are not just a paycheck - you're an owner. In addition to world class salaries an…
Learning Operations Specialist
Under the direction of the VP of Learning & Development, the Learning Operations Specialist will support the design, delivery and continuous evolution of Crumdale Specialty L&D initiatives, including…
Hiring All CNA's, PCA's, HHA's
Job Description Job Description Primary Homecare Solutions is looking CNA's, HHA's and PCA'S in the Montgomery County, Philadelphia area! We are looking for compassionate caregivers to provide…
Demo Crew Laborer
Job Description: The Demo Laborer will be trained to safely operate torch equipment to downsize heavy metal in order to meet specs in a safe and efficient manner. They will also be trained to operat…
Customs Specialist - Entry Writer
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global so…
SST Lead
Job Description Job Description Description: Client Solution Architects (CSA) is currently seeking a SST Lead to support our program at Fort Indiantown Gap, PA. For nearly 50 years, CSA has…
Landscape Construction Technician
Job Description Job Description We are looking for the right person that can be a part of a small business. We are a landscape contracting company. Meaning, we get started at the beginning of a p…
Wood CNC Operator + Programmer
Job Description Job Description At Amuneal, each product we create is influenced by exploration, research, investment, and a never-ending focus on the highest quality materials, cutting-edge tech…
In-Store Kitchen Sales Representative
About the Job In Store Sales: ~ Part-Time Nationwide Kitchen Installers is expanding, and we need your help. We are currently looking for qualified applicants to work part-time, …
Manager, Special Projects (Hybrid)
UPMC Community Care Behavioral Health is hiring a full-time Manager, Special Projects to join the Physical Health Behavioral Health Integration department. This role will work in a hybrid structure w…