Administrative Assistant

The Administrative Assistant provides high-level administrative support to ensure efficient functioning of the Provider Operations Department. This role involves the management of a variety of tasks including scheduling, communication, document preparation, scanning files, quality assurance activities and coordination of office activities.


Essential Functions:

• Provide administrative support to Provider Operations leadership
• Manage calendars, schedule meetings, take minutes and track action items
• Prepare and edit correspondence, reports, and presentations.
• Maintain and organize filing systems (electronic), including scanning documents
• Quality assurance activities to include but not limited to, reviewing Provider Contracts, Provider Directory and Provider Manual.
• Support office operations including ordering supplies.
• Coordinate internal and external meetings, including logistics and materials.
• Maintain confidentiality of sensitive information.
• Perform other administrative tasks as assigned.

Position Requirements:

• Education: High school diploma or equivalent.
• License/Certification: N/A
• Relevant Work Experience: At least year of administrative or office support experience.

Skills:

• Proficiency with Microsoft Office (Outlook, Excel, Word)
• Excellent organizational skills and attention to detail
• Knowledge of Medicaid Program
• Strong written and verbal communication
• Excellent time management and follow up skills
• Customer service mindset
• Ability to work independently and as part of a team
• Ability to maintain confidentiality and appropriately share information on a need-to-know basis

Core Expectations: CBH will hold each employee accountable to the following expectations which align with our mission, vision, and corporate code of conduct.

• Perform key responsibilities as detailed in this job description in a dependable, responsible, and positive manner
• Serve as a role model by exemplifying professional behavior, language, skills, and attire in order to promptly and accurately service the needs of stakeholders and their families
• Assure adherence to CBH policies and procedures so that all work is of the highest quality and delivered in the most culturally competent and cost-effective manner
• Promote and manage diversity and acceptance within CBH and with all stakeholders by honoring and respecting their individuality, dignity and rights
• Offer suggestions and develop solutions to help promote effective and efficient work processes and innovative programs
• Actively participate in required meetings and complete all mandatory trainings
• Maintain high levels of advocacy and confidentiality to ensure the success of CBH and our mission

Work Conditions:

• Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day.
• Ability to utilize computers and office equipment to complete daily work responsibilities.
• Requires continuous, normal hearing and vision.
• Regularly works inside in areas that are adequately lighted and ventilated. Some fluctuation in temperature. No protective equipment routinely needed.
• Must be able to adapt to continuous changes/demands of the job.

Philadelphia Residency Requirement:

• The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.

Equal Employment Opportunity:

• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting An Accommodation:

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at [email protected]