Biller Medical

Job Description

Job Description

Job Title: Billing Team Liaison for Pediatric Practice

Join Our Team!

South Philadelphia Pediatrics is seeking a friendly, detail-oriented, and compassionate Billing Team Liaison to join our team. This is a patient-facing role perfect for someone who enjoys problem-solving, clear communication, and helping families navigate the financial aspects of healthcare.

About Us:
We’re a mission-driven, independent pediatric practice known for our warm environment, collaborative team culture, and high-quality care. We take pride in serving families with compassion, integrity, and excellence.

Position Summary:
As the Billing Team Liaison, you’ll serve as the bridge between our billing department and our patient families. You'll work closely with both internal teams and external patients/guardians to ensure clarity and transparency around billing matters.

Key Responsibilities:

• Serve as the primary point of contact for families with billing-related questions or concerns

• Explain insurance coverage, patient balances, payment plans, and billing statements in a clear and empathetic manner

• Assist families in understanding EOBs, Coordination of Benefits, and navigating insurance denials or appeals

• Coordinate with internal billing staff and providers to resolve discrepancies or disputes

• Collect payments from current and past claims and set up payment plans when needed

• Maintain accurate documentation of patient interactions and billing notes

Qualifications:

• Experience in medical billing, patient accounts, or insurance preferred

• Strong interpersonal and communication skills

• Empathy, patience, and professionalism in every interaction

• Ability to multitask and stay organized

• Familiarity with electronic medical records (EMR) systems and billing software a plus

• Bilingual (especially Spanish) a plus, but not required

To Apply:
Please submit your resume and a brief cover letter to [insert contact info]. We look forward to meeting someone who shares our commitment to excellent patient care!

Please send your CV to 215-467-0338 or [email protected] if you are interested in
discussion around joining our SPP family.

Company Description

Please send your CV to 215-467-0338 or [email protected] if you are interested in \r\ndiscussion around joining our SPP family.