Catering and Conference Services Manager

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Summary:

The Catering and Conference Services Manager is the primary Resort contact for definite conference/catering bookings.

Job Specifications:

• Starting Wage: $58,461 - $74,389
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Plan all aspects of bookings and events
• Maximize revenue for all Resort Lines of Business through strong product knowledge and upselling techniques.
• Respond to inquiries as assigned.
• Assure timely collection of deposits, including final deposit based on estimated spend.
• Securing final payment per contract terms
• Reconciling the actual financial results in the Delphi FDC booking per SOP.
• Monitor all activity on the Group Master Account. Assure all charges are accurate and approved by the client.
• Strive for accurate forecasting throughout the life of the booking based on information shared and historic notes (if available)
• Assure risk management policies are followed
• Obtain Insurance documents from clients and vendors as required
• Adhere to Resort Safety SOPs.
• Prepare reports as assigned.
• Plan internal meetings/events as assigned.
• Adhere to all Salesforce/Delphi SOPs.
• Responsibilities will require working some nights, weekends and holiday periods.
• Responsible for on-site coverage including 3 days in-office unless special arrangements have been pre-approved with the DOS at your property.
• Maintain integrity with internal and external stakeholders.
• Position may be responsible for planning events for multiple Vail Resorts Destinations

Job Requirements:

• College Degree Preferred
• 2 Years Conference Services or Event Planning Experience is preferred
• Preferred but not Required
• State and local requirements for Food and Alcohol Service
• Delphi or Salesforce Experience, Social Tables, Outlook, Word, Excel, Powerpoint
• Creative and Solution Oriented
• Strong, effective and timely verbal and written communications skills
• Good listening abilities
• Attention to detail
• Positive attitude
• Flexible work schedule
• Ability to work under deadline pressure
• Ability to follow multiple SOPs
• Ability to stay organized while managing multiple groups simultaneously.

The expected pay range is $58,461 - $74,389. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 513003
Reference Date: 12/24/2025
Job Code Function: Catering & Conference