Customer Service Rep - I

Shentel
Lancaster, PA

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel’s broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected!

We offer a great work environment and competitive total compensation package that includes:
  • Base hourly pay rate + uncapped commission
  • World class 401(k) – up to 8% company contribution
  • Medical, dental, vision, and life insurance with company subsidies
  • Up to 3 weeks of PTO and up to 9 paid holidays
You worked hard for the following:
  • Your reputation as a successful sales professional who meets and exceeds sales goals
  • Your high school diploma or equivalent
  • One year of customer service or call center experience

It’s time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.

What are you waiting for? Come join Shentel’s Customer Care Team!

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or [email protected]. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

For technical issues with the website, please contact [email protected].

EEO is the Law and Pay Transparency
Posted 2026-02-28

Recommended Jobs

LPN (Clinic Manager)

Medcor Inc
Leola, PA

Medcor is looking to hire a part-time Licensed Practical Nurse to be the Clinic Manager in our employer based, occupational health clinic in Lancaster, PA. The hours for this position are 11:00am-3:00…

View Details
Posted 2026-02-24

Admin, Operations Services

American Water
Scranton, PA

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with oppo…

View Details
Posted 2026-02-20

Travel Interventional Radiology Tech Job in Hershey, PA - $14,694 per Month (2 Years Experience Needed)

Vetted Health
Hershey, PA

Vetted is seeking a Interventional Radiology Tech for a travel job in Hershey, Pennsylvania . Must have 2+ years of experience. This contract pays approximately $14,694/month gross. Assig…

View Details
Posted 2026-03-01

Chef de Cuisine

Testa Rossa - Glen Mills
Glen Mills, PA

CHEF DE CUISINE CHEF POSITION AT FEARLESS RESTAURANT GROUP What makes Fearless Restaurants special and a great place to work?!   Cuz’ we give a damn!   We are part of Fearless Restaurant Group…

View Details
Posted 2026-02-11

Mental Health Quality Improvement Specialist

Community Family Advocates
Pittsburgh, PA

The Mental Health Quality Improvement (QI) Specialist is a member of the Adult Mental Health Services team in the Allegheny County Department of Human Services (DHS), Office of Behavioral Health (OBH)…

View Details
Posted 2026-02-17

Insurance Sales Leader - Unlimited Growth, Flexible Schedule

Griffin Agency
Tioga, PA

Who We Are : We are an insurance technology and distribution platform that is transforming the industry. We have developed a paperless, data driven underwriting process that allows us to issue po…

View Details
Posted 2026-02-20

Lead Telecommunicator

County of Blair
Altoona, PA

An opening exists for a Lead Telecommunicator public safety dispatchers who receive 911 emergency and non-emergency calls from the public and initiate the appropriate police, ambulance, or fire respo…

View Details
Posted 2026-02-25

Social Worker, Discharge Planner

Phoebe Ministries
Allentown, PA

Social Worker / Discharge Planner Allentown, PA  At  Phoebe Ministries Allentown , we’re more than a workplace – we’re a community rooted in compassion and excellence, dedicated to enriching th…

View Details
Posted 2026-01-28

RCM Support Specialist

RethinkFirst
Philadelphia, PA

Rethink Behavioral Health is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform () provides clinical…

View Details
Posted 2026-01-27

Venue Infrastructure Manager, FIFA World Cup 2026 - Philadelphia

FIFA
Philadelphia, PA

Reporting organisationally to the FIFA26 Inc., Director of Infrastructure & Technical Services (INF & TCS) in the FIFA26 Headquarter, the Venue Infrastructure Manager will be a key member of the FWC2…

View Details
Posted 2026-02-19