Reunification Support Coach

GREATER PHILADELPHIA URBAN AFFAIRS
Philadelphia, PA

Job Description

Job Description

DEPARTMENT : DHS/Achieving Reunification Center

REPORTS TO : Reunification Support Coach Supervisor

PROGRAM OVERVIEW

Achieving Reunification Center (ARC), a non-profit entity, has served parents or legal caregivers with children placed in an out of home placement through the Department of Human Services since 2005. The vision of Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have resources and support provided to them to achieve timely reunification.

POSITION SUMMARY:

The Reunification Support Coach (RSC) partners with parents and caregivers to guide them in moving toward reunification and family stability utilizing a parent centered coaching model. The RSC will work to enroll and support an assigned caseload of parents/caregivers through scheduled virtual or in person meetings monthly, as well as monthly check-ins and other parent interactions as needed to foster the Coach/Parent relationship. Serving as an advocate, the RSC supports parents/caregivers in the reunification process, fostering collaborative efforts with the assigned CUA team and other ARC service providers to establish relationships conducive to successful reunification. The RSC assumes responsibility for partnering with parents/caregivers to develop goal plans with specific outcomes that move the parent forward towards reunification, as well as promote increased individual and family stability.

Duties and Responsibilities :

  • Facilitate parent engagement through email, text and telephone to engage parent/caregiver in ARC.
  • Use motivational interviewing as a counseling technique to enhance the desire around behavior change.
  • Integrate principles of high expectations and ability to adopt unbiased approach when working with parents.
  • Build and maintain relationships with parents enrolled in ARC through a minimum of two scheduled in person and/or virtual meetings to participate in goal setting, planning and monitoring.
  • Understand impact of executive functioning on parent capacity regarding goal setting and ability to maintain an effective working relationship.
  • Has access to and/or ability to develop network of resources to support parent to address reunification barriers;
  • Prepare written reports and submit to the assigned CUA team to provide updates on parent/caregiver participation level and experience at ARC.
  • Provide parent/caregiver and assigned CUA team with written evidence of successful participation in ARC services, i.e. letters of service completion, certificate of service completion to be shared during Family Court hearings.
  • Work collaboratively with assigned CUA as needed to address parent/caregiver needs and concerns.
  • Conduct visits to assigned Community Umbrella Agencies at least once per month to support parents and case conference with CUA case managers.
  • Provide engagement and solicitation around ARC services to the public at Philadelphia Family Court and community events in an effort to increase awareness about ARC and enroll eligible parents in services.
  • Maintain accurate and timely record of parent communication and documentation in the ARC database, Penelope
  • Maintain client documentation in individual’s electronic ARC folder.
  • Actively participate in ARC professional development opportunities to increase skills in partnering with parents/caregivers.
  • Work collaboratively with members of the ARC Team and ARC contractors as needed to support parent/caregivers needs and concerns.
  • Complete parent referrals for services and resources.
  • Review and update goal plans as needed to reflect ongoing parent/caregiver needs and progress.
  • Perform all other duties as assigned.

Qualifications :

  • Bachelor Degree in Social Work, Human Services or related field required. Will consider an equivalent combination of relevant education and experience in lieu of a Bachelor's Degree.
  • A minimum of three years of case management or similar experience.
  • Proficiency in Microsoft Office Suite.
  • Highly organized with ability to effectively manage time and respond to deadlines.
  • Excellent listening and communication skills.
  • Experience in motivational interviewing preferred.
  • Knowledge of the child welfare system is preferred.
  • Demonstrated written and verbal communication skills including typing, writing and presentation
  • Ability to travel to alternative worksite locations (CUA, Family Court, community location)
  • Ability to work evenings and Saturdays.
Posted 2026-04-17

Recommended Jobs

OTR Dry Van Company Driver W2 Job in Levittown, PA by American Trucking Group

American Trucking Group
Levittown, PA

Dry Van Company Driver W2 Truck Driving Jobs - Levittown, PA Are you looking to turn your passion for driving into a rewarding career? If you're a Class A CDL holder seeking an opportunity that …

View Details
Posted 2026-04-30

Lead Technical Quality Manager - Northeast Market Unit

SAP
Newtown Square, PA

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and w…

View Details
Posted 2026-05-31

Caregiver Home Health Aide

AUGUST LOVING HOME CARE LLC
Morrisville, PA

Job Description Job Description August Loving Home Care is seeking compassionate and dependable Home Health Aides to provide high-quality, non-medical care to seniors and individuals with disabil…

View Details
Posted 2026-03-20

Travel Med Surg/Telemetry RN

Fusion Medical Staffing
Friedensburg, PA

Travel Med Surg/Tele RN Company: Fusion Medical Staffing Location: Facility in Orwigsburg, Pennsylvania Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week trave…

View Details
Posted 2026-05-29

Bartender

LongHorn Steakhouse
Altoona, PA

WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opport…

View Details
Posted 2026-01-27

Confectionery Assistant Job Coach

Achieving True Self
Greensburg, PA

Job Coach-SpectroDolce Confectionery Location: Greensburg and Irwin, PA. Job Type: Part-Time, Hourly position *This is not a seasonal position. We do not hire for summer only. Schedule: H…

View Details
Posted 2026-05-08

Regional Service Director

Berger Rental Communities
Kennett Square, PA

Job Description Job Description Apartment Regional Service Director $80,000-$90,000/annually, 10% annual bonus potential, plus an annual travel reimbursement. Benefits available on the 1st o…

View Details
Posted 2026-05-23

Operations Manager

TheMasonGroup
Elverson, PA

Job Description Job Description We are seeking an experienced Operations Manager to lead a high-performance production team within a manufacturing environment. This role is responsible for pers…

View Details
Posted 2026-03-20

Data & Analytics Analyst

STARR Restaurants
Philadelphia, PA

Position Summary The Data and Analytics Analyst is responsible for delivering accurate, timely, and accessible data and reporting across STARR Restaurant Organization’s enterprise systems. Repor…

View Details
Posted 2026-05-26