Care Manager

Centene Corporation
Harrisburg, PA
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **THIS POSITION IS REMOTE/WORK FROM HOME SUPPORTING PENNSYLVANIA HEALTH & WELLNESS MEDICAID CHIP PROGRAM IMPLEMENTATION.** **QUALIFIED APPLICANTS MUST RESIDE IN THE STATE OF PENNSYLVANIA AND HOLD AN LCSW LICENSURE AS REQUIRED BY THE CONTRACT, WITH NO RESTRICTIONS. WORK SCHEDULE IS MONDAY - FRIDAY 8AM - 5PM EASTERN TIME ZONE HOURS.** **PEDIATRIC EXPERIENCE IS STRONGLY PREFERRED.** **Position Purpose:** Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families related to mental health and substance use disorder. + Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant needs + May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources + Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders + Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members + Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs + Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services + Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators + Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs + Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner + Performs other duties as assigned. + Complies with all policies and standards. **ADDITIONAL RESPONSIBILITIES INCLUDE:** + Provide accurate, evidence-based information about recommended childhood immunizations, schedules, and benefits. + Communicate with parents about their child's health status, including any illnesses, injuries, or behavioral changes. + Act as a liaison between parents and pediatricians or specialists when needed. + Inform parents about upcoming or overdue immunizations. + Complete a thorough post-discharge behavioral health assessments. + Complete post-discharge assessments after a behavioral health admissions. + Completion of depression screenings after inpatient behavioral health admissions + Coordinating care for children with behavioral health conditions. **Education/Experience:** Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 - 4 years of related experience. **License/Certification:** + Licensed Master's Behavioral Health Professional (e.g., LCSW, LMSW, LMFT, LMHC, LPC) or RN based on state contract requirements with BH experience required. Pay Range: $55,100.00 - $99,000.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Posted 2025-11-20

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