Driver's Assistant
Will assist in loading and unloading vehicles/trucks and work with delivery personnel/drivers and dispatchers to deliver any equipment in full or partial loads. Must service customers in a polite, friendly and professional manner. May be required to assist customers with reservations, contracts, questions, register transactions and order adjustments. Position Tasks & Activities:
* Load and unload equipment
* Prep equipment, if necessary prior to loading
* Assist with the delivery and pick up of equipment
* Provide directional assistance when parking delivery truck
* Read a road map and clearly communicate directions to the driver
* Know specifics and applications of rental inventory to answer questions upon delivery
* Double check delivered items to make sure customer receives exactly what was ordered
* Notify dispatcher or store if behind schedule, so customers may be contacted.
* Instruct customers on equipment operation
* Start equipment and review safety features with customers
* When picking up equipment, if something is missing or broken, fill out the appropriate forms and obtain
customer's signature
* Verify pick up ticket copies were delivered to warehouse supervisor/manager so counts then can be verified prior to unloading
* Adhere to and maintain all company policies, procedures, rules and regulations in written or verbal form
* Comply with government safety requirements and other regulations and security in store
* Attend department, store and safety meetings
* Perform other duties as requested Education, Skills & Requirements:
* Must be able to lift approximately 70 lbs.
* Must maintain a professional personal appearance
* Must possess customer relation skills
* Must have and maintain a valid driver's license
* Must be able to read a road map and clearly communicate directions to the driver
* Must be able to use mathematics to solve problems
* Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus
* Must pass company drug screen
* Must maintain an acceptable attendance record
* Must have a full range of motion and dexterity
* Must be able to understand and complete instructions furnished in written, oral or scheduled form
* Maintain a cooperative working relationship with co-workers
* Must be able to maintain a high degree of patience Working Conditions:
May be exposed to the general range of weather experienced in the area, with the exception of several hours in the warehouse loading or unloading and drive time. Some work areas may not be heated or air conditioned. May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents. Propane is an obvious hazard; hence a sense of smell is required. Some electrical equipment is delivered, although it is not a requirement to install or service the equipment. If lighting is required (the installation of extension cords and lamps), the drivers are provided with Ground Fault Circuit Interrupter (GFI) breakers. Stooping, crouching, bending, lifting, lowering, reaching, twisting, pulling, pushing, carting and carrying are intermittent tasks that routinely occur. Reports to: Dispatcher and Operations Managers What We Offer:
* Wage based on experience
* Overtime and bonuses
* Paid time off
* Medical, dental and vision insurances
* Life insurance
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