Front of House Manager

Front of House Manager

A Taste of Britain | Wayne, PA

Lead with hospitality. Work with purpose. Go home for dinner.

A Taste of Britain is a beloved, long-standing tea room, restaurant, retail shop, and catering business on Philadelphia’s Main Line. For over 30 years, we’ve been known for gracious hospitality, high standards, and a warm, welcoming guest experience.

We are currently seeking a Front of House Manager to join our professional leadership team — someone who takes pride in service excellence, leads with calm confidence, and values a healthy, balanced work life.

Why This Role Is Special

This is not a late-night, high-drama restaurant job.

• Daytime Hours – No late nights, no bar scene

• Excellent Work/Life Balance – Consistent schedules, sane expectations

• Professional, Drama-Free Culture – Kind, accountable, respectful team

• Pleasant, Loyal Guests – Many long-time regulars who value hospitality

• Established Brand – 30+ years of community trust and tradition

• Health Benefits Available

• Leadership Role – Real influence, not just “putting out fires”

The Role

The Front of House Manager is responsible for leading daily dining room operations while upholding A Taste of Britain’s Core Values of Hospitality, Excellence, Accountability, Integrity, and Joy .

You will:

• Lead, coach, and support a team of servers, hosts, and bussers

• Set the tone on the floor — calm, organized, guest-focused

• Ensure consistent service standards and memorable guest experiences

• Oversee reservations, floor flow, pacing, and service execution

• Conduct pre-shift briefings and end-of-day debriefs

• Model professionalism, warmth, and attention to detail

• Reporting to AGM and work closely with GM, Ownership and the Kitchen Leadership Team

• Help train and develop future leaders within the organization

Who You Are

You might be a great fit if you:

• Have prior FOH management or strong supervisory experience

• Take pride in hospitality and service details

• Lead by example and don’t need constant oversight

• Communicate clearly, respectfully, and professionally

• Enjoy building a strong team culture

• Prefer structure, standards, and consistency over chaos

• Want a long-term role with a stable, values-driven business

Who This Is Not For

This role is not a fit if you:

• Thrive on late nights, bar culture, or high-drama environments

• Prefer “winging it” over standards, routines, and systems

• Struggle with accountability, routines, and follow-through

About A Taste of Britain

Our mission is simple:
“To surprise and delight enough people every day, to become America’s favorite tea room.”

We believe great hospitality starts with taking care of our people first — creating an environment where professionals can do meaningful work, grow as leaders, and still have a life outside the restaurant.

How to Apply

If this sounds like the kind of place — and role — you’ve been looking for, we’d love to hear from you.

Please submit your resume and a brief note telling us why this opportunity speaks to you.