Manager, Inside Sales

Work Schedule

Environmental Conditions

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

The LP Inside Sales Manager position is a remote management position and part of the commercial organization supporting sales for the Laboratory Products business in NA. You will contribute toward the achievement of sales and financial targets by establishing and maintaining effective professional relationships with key customers, ensuring effective sales and service coverage. You will lead by attracting and retaining qualified team members as well as coordinating activities of the team with the Commercial Sales Organization, Product Management and Regional Marketing to drive the growth for Thermo Fisher Scientific in the laboratory products markets and providing service to customers consistent with Thermo Fisher Scientific standards and expectations. The SDR team is a full service lead management team that will opportunities less than $30k from open to close. Larger, more complex leads/opportunities are passed to the field team and specialists to maximize impact.

What will you do?

· Support the team to achieve strategic objectives and annual goals including revenue, profitability, as well as employee and customer initiatives.

· Conducts 1:1 meetings at least bi-weekly to focus on growth of individual and business

· Maintain strong alignment with leadership and organization goals

· Recruit, develop and retain top talent

· Identify employee development opportunities, build and recommend solutions to address skill gaps and establish measures to improve overall team performance.

· Build strong internal-company relationships with key management personnel, both within LPG and partner divisions as appropriate.

·Proactively find opportunities and facilitate an innovative culture of continuous process improvement.

Support and promote CAS activities and drive continuous process improvements

·Works collaboratively across divisions/businesses to drive process improvements (EIS, SFDC, etc.)

·Responsible for ensuring that team achieves MBO’s and set clear expectations and coach individuals to their goals

· Collaborates with District Managers and solicit feedback for performance and team management

· Reports out to leadership on performance, opportunities, challenges, changes in market dynamics along with action plans for any course corrections

·Partner and align with marketing partners to ensure campaign activities align to team goals and objectives and collect, synthesize and provide feedback to improve lead quality.

Knowledge, Skills, Abilities

· Bachelor’s degree in business or science and/or equivalent experience.

· 3 or more years of sales experience.

· Excellent communication skills, both written and oral

· Ability to develop high levels of credibility and forge proven and positive professional relationships with customers, peers, and upper management.

· Self-motivated; bias for action.

· Effective negotiating and influencing skills.

· Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement.

· Ability to mentor and develop talent to deliver consistent hard-working results

· Understanding of standard business practices related to sales operations processes and systems (sales cycle, forecasting, funnel management, CRM)

· Proficient in SFDC lead & opportunity management and reporting

· Has a clear understanding of ELOQUA Lead Management System

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.