Customer Service Representative

Niagara Machine
Erie, PA

Job Description

Job Description

Overview: This position is a good mix of desk work and warehouse. The position entails filling orders for customers, assisting sales people with paperwork, generating sales orders, customer service,, preparing shipments, and general day to day tasks associated with an office. Training will be provided regarding our equipment lines. For more information on the products we sell please visit our website

Key Responsibilities:

  • Receiving and inspecting incoming shipments to ensure accuracy and quality
  • Storing merchandise in designated areas according to established procedures
  • Locating and retrieving items as needed for orders or inventory purposes
  • Packing and labeling orders for shipment
  • Inputting order information in the computer
  • Talking with customers via email, phone, and in person
  • Maintaining a clean and organized e environment
  • Assisting with inventory management and stocktaking duties

Requirements:

  • Ability to lift up to 50lbs and stand for long periods of time
  • Proficiency with basic math skills
  • Good attention to detail and ability to follow instructions
  • Strong communication and teamwork skills
  • Proficiency with computer and phone systems This is a full-time position with competitive pay and benefits. If you are a reliable and motivated individual looking to join a dynamic team, we encourage you to apply.
Company Description

At Niagara Machine, we are dedicated to creating innovative and high-quality products that make a difference in people's lives. We are constantly pushing the boundaries of what is possible, and we are always looking for talented and driven individuals to join our team.

As a member of our team, you will have the opportunity to work on exciting projects and make a real impact. We value creativity, hard work, and a positive attitude, and we offer a dynamic and supportive work environment where you can thrive and grow.

In addition to competitive salary and benefits, we also offer opportunities for professional development and advancement. Whether you are just starting your career or looking to take the next step, we believe that everyone has the potential to make a difference and contribute to our success.

If you are passionate about making a positive impact and you are looking for a place to grow and succeed, we encourage you to apply to join our team. We can't wait to see what you will bring to the table!

Company Description

At Niagara Machine, we are dedicated to creating innovative and high-quality products that make a difference in people's lives. We are constantly pushing the boundaries of what is possible, and we are always looking for talented and driven individuals to join our team.\r\n\r\nAs a member of our team, you will have the opportunity to work on exciting projects and make a real impact. We value creativity, hard work, and a positive attitude, and we offer a dynamic and supportive work environment where you can thrive and grow.\r\n\r\nIn addition to competitive salary and benefits, we also offer opportunities for professional development and advancement. Whether you are just starting your career or looking to take the next step, we believe that everyone has the potential to make a difference and contribute to our success.\r\n\r\nIf you are passionate about making a positive impact and you are looking for a place to grow and succeed, we encourage you to apply to join our team. We can't wait to see what you will bring to the table!

Posted 2026-03-20

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