Guest Experience Security Officer

GardaWorld
Philadelphia, PA

GardaWorld Security Services is Now Hiring a Guest Experience Security Officer!

We're seeking experienced, detail driven security professionals who take pride in vigilance, presentation, performance and leadership. As a Guest Experience Security Officer, you'll be the standard bearer for safety and hospitality, responsible for proactive loss prevention, site inspections and maintaining a safe environment. This role requires strong situational awareness, sound judgement and the professionalism expected of a senior officer while keeping the guest experience front and center.

Responsibilities:
  • Conduct thorough interior and exterior patrols, maintaining a visible and professional presence that deters theft, vandalism, and unauthorized access
  • Monitor surveillance systems and site activity with a proactive eye, identifying and addressing potential issues before they escalate
  • Enforce site policies and access control procedures with confidence and composure, ensuring a seamless experience for guests and staff alike
  • Greet and verify guests, visitors, and vendors with a hospitality-first approach while upholding security protocols
  • Prepare accurate, detailed incident reports and daily activity logs that reflect the high documentation standards expected at a premier venue
  • Partner with site leadership and venue staff to maintain a safe, welcoming environment that reflects GardaWorld's commitment to excellence.

What’s in it for you:
Site Location: King Of Prussia, PA (Driver's License strongly preferred)
Schedule - Mornings, Evenings, Weekends required - no overnight shifts

Competitive hourly wage of $22.00 / hour (DailyPay is available for GardaWorld employees!)

A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options

Qualifications of a Guest Relations Security Guard
Active Driver’s License strongly preferred
Minimum 2-3 years of professional security, military, or law enforcement experience, preferably within a hospitality, entertainment, or luxury venue environment.

Exceptional situational awareness and attention to detail
Strong verbal and written communication skills, including report writing
Proven ability to remain alert and composed throughout long or routine shifts
Be authorized to work in the U.S.
Be able to provide documentation of High School Diploma or GED
Be able to ace (and pass) an extensive screening process
Strong report writing skills
Sharp visual activity and exceptional concentration skills
Strong proficiency with technology
If you have Security, Military, Law Enforcement experience – even better!
You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.
If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

**STATE LICENSE NUMBER: CP-51-MD-0000581-2018 **
Posted 2026-06-08

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