Senior Certified Pharmacy Technician
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience. Job Responsibilities/Tasks Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- PTCB or ExCPT certification (except in Puerto Rico)
- One year of work experience as a pharmacy technician in a retail or hospital setting.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills (counting, measuring and weighing medications).
- Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
- Prefer the knowledge of store inventory control.
Salary Range: $18.75 - $24.5 / Hourly
Recommended Jobs
Assembler
Assembler JOB-10045885 Anticipated Start Date February 23, 2026 Location Odessa, TX Type of Employment Contract Hire Employer Info Our client is a global leade…
Regional CDL A Truck Driver (Erie)
Reference Number: 170100116-021926
Senior Computer System Validation Engineer - INTL Brazil
Job Description One of Insight Global's clients is seeking a Senior Computer System Validation (CSV) Engineer to lead validation strategy and execution for regulated life sciences software plat…
Project Engineer
Project Engineer — Capital Projects & Equipment Reliability Industry: Consumer Products Manufacturing Location: [Confidential / On-site] Overview A leading consumer products manuf…
Team Leader
Job Title: Team Leader FLSA Status: Exempt Department: Clinical Supervisor: Clinical Director Position Summary: The Team Leader will manage the daily operation and clinical supervision of a non-f…
Substitutes
The Waldorf School of Philadelphia is seeking dependable and active individuals to join our team of substitute teachers. As an hourly paid substitute, you'll become an invaluable member of our communi…
Help desk Technician
A Help Desk Technician serves as the primary point of contact for IT support, resolving hardware, software, and network issues via phone, email, or in-person. Responsibilities include diagnosing tech…
Body Shop Technician $17,000 Signing Bonus up to $28 Per HR Flat Rate
Responsive recruiter Pacifico Ford Body Shop is looking for Auto Body Technicians that wants to work in a clean modern Air conditioned shop! Signing bonus of up to $17,000 and referral bonus of…
Municipal Project Engineer
Job description: Are you a seasoned Civil Engineer ready to take on a dynamic, community-impacting role? Join a leading engineering consultancy (company confidential) and become a trusted partner …
Associate Athletic Trainer
This position is for Donegal High School and is eligible for a $5000 sign-on bonus! Join Our Team at Orthopedic Associates of Lancaster (OAL) At Orthopedic Associates of Lancaster (OAL), we’re mo…