Tool Service Technician - Repair

Job Description

Job Description

• Direct Hire.
• Full Benefits.
• 8 Hours Shift.
• Work Life Balance.
• 401K
• Holidays Paid.
• Annual Bonus.
• Climate-Controlled Facility.

The Mechanical Tool Repair performs duties required to maintain a quality service outlet for the repair of Hilti equipment. Maximize productivity within Repair Operations while delivering high-quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool. Provide best-in-class tool repair service in support of Hilti’s Lifetime Service value proposition.

• Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing online repair manuals, schematics, and technical files.
• Perform high-quality repairs to Hilti products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems.
• Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools.
• Conduct final functional and safety testing after every repair to ensure customer safety.
• Through continuous inventory, accurate picking of spare parts, and identifying and increasing inadequate safety stock levels, assist in maintaining adequate parts inventory and ensuring best-in-class repair service to Hilti customers.
• Assist Senior Repair Technician in maintaining rapport and communication through daily contact with customers and/or sales personnel.
• Provide data and information to Hilti quality and product managers that are used to identify potential improvements to the overall quality and safety of Hilti tools.
• Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner.
• Follow company policies, procedures, and rules.
• Follow and abide by the company’s culture, values, and principles.
• Perform other duties as assigned by the Supervisor.

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With more than 30,000 people in more than 120 Locations, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

Company Description

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With more than 30,000 people in more than 120 Locations, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.