IT Technician
- Medical, Dental, Vision
- 20 days paid vacation 10 paid holidays.
- 401K retirement savings plan
- Competitive compensation package
- Paid training
- Opportunities for career growth and development
- Contribution to a positive impact on the community
- Assist with the setup and deployment of PCs, printers, phones, and network equipment.
- Proven hands-on support for hardware and software installation and troubleshooting.
- Support cable management, wiring configuration, and digital communications systems.
- Respond to help desk tickets and provide timely technical support to staff.
- Maintain accurate records of IT assets and assist with inventory tracking.
- Collaborate with IT Project Support Specialist on site-specific technology rollouts.
- Ensure compliance with company IT policies and healthcare data security standards.
- Support and maintain Microsoft Entra ID, Intune and VoIP systems used across the organization.
- Ability to work predominantly on-site with occasional travel to our other locations.
- Familiarity Microsoft Office, SharePoint, Outlook (M365 suite), Digital Phone Systems, Digital Conferencing Systems, and related cloud tech for collaboration.
- Successful completion of background check and drug screen.
- Maintain compliance with all Gloria Gates CARE standards, including Conduct, Compliance, and all other policies and procedures.
- Highschool diploma or equivalent GED
- Tech Degree or Associate degree in an IT field is preferred
- Basic understanding of computer hardware, software and networking fundamentals.
- Strong problem-solving skills and willingness to learn.
- Ability to work independently and part of team in a fast-paced environment.
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