Field Service Technician I - MERCK

WHY THIS ROLE IS DIFFERENT

This role offers hands-on technical work in an environment where accuracy, safety, and quality matter. It’s a great fit if you enjoy learning technical systems, solving real-world problems, and working independently with structure and support.

If you’re looking for a traditional desk job, this isn’t it. If you enjoy hands-on problem solving and learning technical skills you can build on, keep reading!

WHAT YOU’LL DO

• Perform testing, certification, calibration, and basic repair services on laboratory and controlled-environment equipment

• Support cleanrooms, biological safety cabinets, fume hoods, and related systems

• Work directly with on-site teams to understand and execute service needs

• Maintain service documentation and records

• Follow established safety, quality, and compliance standards

• Take on additional services as your skills grow

WHO THIS ROLE IS FOR:

• Recent graduates of accredited trade, technical, or vocational programs, or

• Individuals with entry-level mechanical, electrical, or HVAC skills who are excited to learn and grow in a regulated environment

This is a specialized field, and we know that. That’s why we’ve built a proven, structured training program to help technicians get fully trained and confident in the work.

KNOWLEDGE, SKILLS & ABILITIES

• High School Diploma or equivalent (required)

• 2-year or 4-year degree preferred, but not required

• Some combination of customer service, mechanical, electrical, HVAC, laboratory, or biomedical experience

• Strong customer service and relationship-building skills

• Solid troubleshooting and problem-solving ability with a willingness to learn

• Ability to work independently with good time management and prioritization

• Clear verbal and written communication skills

• Basic math skills, including geometry and algebra

• Valid driver’s license and good driving record

• Experience with Microsoft Office or similar tools

PAY, BONUS & BENEFITS

• Hourly pay range: $20.00 – $27.50, based on experience, skills, internal equity, and market data

• Medical, dental, and vision insurance

• 401(k) with company match

• Short-term disability, long-term disability, and life insurance

• Competitive Paid Time Off (PTO) and company-paid holidays

• Paid training and clear career growth opportunities

WHO WE ARE

Technical Safety Services (TSS) is a national laboratory services provider supporting leading life sciences, healthcare, and research organizations across the United States. We specialize in testing, certification, and compliance services for critical laboratory and controlled environments—including cleanrooms, fume hoods, and biological safety cabinets.

Our technicians play a key role in keeping laboratories safe, compliant, and running smoothly in environments where precision matters.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. The employee is regularly required to sit and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; climb or balance; stoop, kneel, crouch, or crawl; use a scissor lift and ladder; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

TSS is a passionate equal opportunity employer and celebrates diversity. Interested in the role but not sure it’s the right fit? Reach out—we’d love to talk to you!