Coordinator, Security Operations Center
Job Summary
Provide support to Loss Prevention and Corporate Security. This position will analyze data, video and documentation to mitigate risk and reduce shrink. This role requires the person to be onsite 5 days a week (700 Cranberry Woods Dr). The shift hours are: - Saturday, Sunday 3 pm - 11 pm- Monday, Tuesday, Wednesday 11 am to 7 pm
- Thursday, Friday OFF Maybe subject to change.
Job Description
- Experience Required: 1 to 3 years; CC TV, Familiarity with case management, Using multi-line phone network
- Experience Desired: Ability to properly document incidents both verbally and written; Must be willing to work non- traditional shifts for a 24/7 operations; Loss Prevention or Law Enforcement experience
- Education Desired: Bachelors Degree
Job Responsibilities
- Review CCTV footage and identify shoplifters
- Utilize emerging technologies such as FaceFirst and Edgify, to identify shoplifters
- Monitor CCTV at HQ to provide 24/7 security
- Answer calls from alarm companies and take appropriate action
- Document incidents called into the SOC
- Provide video footage to Law Enforcement and other requesting agencies.
- Spot check cameras companywide to ensure proper functionality.
About Us
At Giant Eagle Inc., we’re more than just food. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.Recommended Jobs
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