Operations Manager - Sentinel Water Solutions

Department: Field Operations

Location: Scranton, PA

Description

We are seeking a results-driven Operations Manager to oversee field execution, subcontractor management, and on-site service delivery for Sentinel’s treatment system installations and service projects. This high-visibility role will report directly to the President and serve as the operational lead from pre-bid planning through final job completion. The ideal candidate will have strong experience in water treatment fieldwork, subcontractor oversight, and safety leadership—and be comfortable traveling nationally to project sites.

Responsibilities

Pre-Bid & Proposal Support:

• Attend pre-bid meetings, site walks, and client briefings as Sentinel’s operational representative
• Review scopes of work with Business Development, Engineering, and Product teams
• Provide input on labor, equipment, logistics, and operational risk in support of proposals

Field Operations & Project Execution:

• Oversee field installation of polymer and steel vessels, pilot treatment units, and complete systems
• Manage on-site service work such as GAC/IX changeouts, commissioning, and troubleshooting
• Ensure projects meet all safety standards, timeline expectations, and Sentinel quality benchmarks

Subcontractor & Vendor Management:

• Select and manage subcontractors for mechanical, electrical, and civil scopes
• Coordinate service partners to meet project-specific requirements
• Verify subcontractor compliance with safety, schedule, and performance expectations

Operational Leadership & Continuous Improvement:

• Develop SOPs for installations, media changeouts, and maintenance services
• Implement process improvements across logistics, readiness, and field resourcing
• Track key performance indicators (KPIs), including job profitability, safety, and execution speed

Internal Collaboration:

• Partner with Engineering and Product Management to ensure field feedback drives improvements
• Coordinate with Business Development to support customer engagement and planning
• Communicate project status and risks directly with Sentinel leadership

Requirements

• 5+ years in field operations, water treatment, construction management, or industrial equipment installation
• Demonstrated experience managing subcontractors and service crews
• Ability to travel nationally up to 70% based on project needs
• Strong communication and coordination skills in customer-facing environments
• Familiarity with reading technical drawings and managing site logistics
• Proven safety leadership on job sites
• Experience with GAC/IX changeouts, water treatment systems, or modular skids
• Previous pre-bid attendance and proposal collaboration
• Knowledge of polymer or steel pressure vessels, pilot systems, or environmental services
• OSHA 30 or other safety certifications

Benefits

• Paid Holidays
• Medical / Dental / Vision coverage
• Health savings account (HSA)
• Company Paid Life Insurance and Accidental & Dismemberment Insurance
• Voluntary Life Insurance
• 401k with a company match
• Paid Time Off
• Employee Assistance Program
• Professional Development Programs
• Employee Referral Programs
• Voluntary Benefits Offered

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