Customer Project Planner

Job Description

Job Description

Customer Project Planner

Location: Myerstown, PA
Salary: $55,000 - $65,000 per year (DOE)
Schedule: Monday-Friday, 7:00 AM - 3:30 PM
Job Type: Full-Time, Permanent
Benefits: Comprehensive benefits package available

About Us

We are a leading manufacturer of precision investment castings and engineered metal components serving a diverse range of industrial markets. Our products support critical applications where quality, reliability, and performance are essential.

Operating in a fast-paced manufacturing environment, we combine advanced foundry processes, skilled craftsmanship, and modern production planning systems to deliver exceptional products and service to our customers. As we continue to grow, we are seeking a highly organized and proactive Customer Project Planner to join our operations team.

The Opportunity

The Customer Project Planner plays a vital role in ensuring customer orders are planned, scheduled, and delivered on time while balancing production capacity, inventory levels, and operational efficiency.

This position serves as a key link between customers, sales, production, materials management, and operations. You will coordinate multiple projects simultaneously, develop production schedules, monitor plant capacity, manage inventory levels, and drive on-time delivery performance.

The ideal candidate enjoys solving complex scheduling challenges, working cross-functionally with multiple departments, and making a direct impact on customer satisfaction and plant performance.

What You'll Be DoingProduction Planning & Scheduling

• Develop and manage production schedules across multiple manufacturing departments to meet customer delivery requirements.
• Coordinate production priorities and adjust schedules based on plant capacity, material availability, and customer demand.
• Monitor production progress and identify potential delays or bottlenecks before they impact delivery schedules.
• Issue weekly capacity and load reports and provide planning recommendations.
• Review shop orders and establish production priorities to support on-time completion.
• Monitor order execution and make schedule adjustments as necessary.

Customer & Project Management

• Work closely with sales and operations teams to establish realistic customer promise dates.
• Manage customer projects from order entry through shipment.
• Communicate project status, delivery updates, and recovery plans to internal stakeholders and customers.
• Coordinate multiple customer projects simultaneously while maintaining schedule commitments.
• Prioritize projects and resources to meet customer expectations.

Inventory & Materials Management

• Develop and maintain inventory control practices that reduce shortages and excess inventory.
• Monitor inventory levels, safety stock requirements, and lot sizes.
• Ensure inventory accuracy through oversight of shop floor transactions.
• Plan material movement through production to support uninterrupted operations.
• Coordinate material, equipment, and manpower requirements for production orders.

Continuous Improvement & Operations Support

• Partner with department leaders to improve efficiency, productivity, and throughput.
• Assist in controlling production costs while maintaining quality standards.
• Evaluate and support cost-saving initiatives and process improvements.
• Provide scheduling and production data through ERP systems.
• Assist with subcontract planning when capacity constraints require additional resources.
• Support departmental goals related to safety, quality, delivery, inventory, and financial performance.

Safety & Compliance

• Promote a strong safety culture through observation, coaching, and accountability.
• Ensure compliance with company policies, environmental requirements, and safety regulations.
• Support adherence to operational procedures and collective bargaining agreements where applicable.

QualificationsRequired

• Bachelor's Degree or equivalent combination of education and experience.
• Strong planning, scheduling, and project coordination skills.
• Experience in a manufacturing, production planning, materials planning, supply chain, or operations environment.
• Excellent communication and organizational skills.
• Strong analytical and problem-solving abilities.
• Proficiency with Microsoft Office and ERP systems.
• Ability to manage multiple priorities and deadlines in a fast-paced manufacturing environment.

Preferred

• 3-5 years of manufacturing, foundry, production planning, or operations experience.
• Knowledge of metal casting, foundry operations, or industrial manufacturing processes.
• APICS certification or related supply chain/planning credentials.
• Experience using Odyssey ERP or similar manufacturing ERP systems.
• Understanding of inventory management, production control, and capacity planning.

What We're Looking For

• A proactive planner who enjoys solving operational challenges.
• Strong attention to detail and follow-through.
• Ability to build relationships across departments and communicate effectively at all levels.
• A collaborative team player with a customer-focused mindset.
• Someone who thrives in a manufacturing environment and takes ownership of results.

Why Join Us?

• Competitive salary: $55,000 - $65,000 DOE
• Permanent full-time position
• Comprehensive benefits package
• Stable and growing manufacturing organization
• Direct impact on production performance and customer satisfaction
• Collaborative team environment
• Opportunity to work closely with operations leadership and contribute to continuous improvement initiatives

If you have experience in production planning, manufacturing scheduling, supply chain coordination, inventory management, or project planning and are looking for an opportunity to make a meaningful impact in a dynamic manufacturing environment, we encourage you to apply.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.