Solution Consultant L2

Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding of local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim to be the first to do the right thing at the right time.

The Solution Consultant L2 will participate in projects and work with teams to configure, test, and implement warehouse management system (WMS) solutions for customers using supply chain execution platforms. This role collaborates with project teams and customers on-site to gather business requirements, develop technical designs, conduct system testing and demonstrations, and deliver end-user training to optimize warehouse operations.

Your role in our team

• Participate in learning processes to understand customer warehouse workflows, operational processes, and system requirements at customer sites
• Attend customer workshops and training sessions to understand, gather, and test business and functional requirements
• Test and validate customer requirements to ensure alignment with WMS capabilities
• Assist in translating business requirements into technical design documentation using Microsoft Visio, Word, and Excel
• Participate in daily sessions with teams to test and troubleshoot changes in the customer warehouse site per designs and workshops
• Participate in performing customer demos of changes and enhancements within the customer warehouse
• Support implementation of solutions at customer warehouse sites
• Build and maintain professional relationships with our customers through effective communication and reliable project delivery
• Assist in training warehouse end-users
• Follows all standard operating procedures and safety requirements when working in warehouse environments, including required PPE and incident or near-miss reporting
• Ability to travel up to 50%
• Perform other duties as assigned

Your profile

• Bachelor's or associate's degree in supply chain, information systems, or a related field
• Experience working with Warehouse Management System implementations is preferred
• Experience working with customers and stakeholders to build professional relationships, resolve issues collaboratively, and deliver desired outcomes
• Ability to prioritize and execute tasks effectively in fast-paced, high-pressure project environments and deliver results to meet timelines
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Basic understanding of WMS or enterprise software implementation processes, preferred
• Familiarity with warehouse operations including inventory management, receiving, picking, and shipping processes, preferred
• Adaptability and eagerness to learn new technologies and processes
• Proven analytical and problem-solving abilities with strong attention to detail
• Strong written, oral, and interpersonal communication skills
• Ability to communicate effectively with customers, and team members at all levels
• Ability to work both independently and in a team-oriented, collaborative environment
• Ability to stand, walk, and reach frequently; lift up to 25 lbs. occasionally; requires depth perception, color vision, and use of both hands and legs.
• Ability to work in lab and test environments with exposure to noise, machinery with moving parts, and electrical equipment.
• Ability to wear required PPE including eye protection, hearing protection, and safety footwear as needed.

Your Benefits

• You will enjoy a work environment that supports your work-life balance with paid parental leave, flexible time off, and 8 paid holidays
• You will have access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent
• You are provided with several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs

Your working environment at Körber

Körber has been at the forefront of the supply chain industry for over two decades. We have helped to solve the world’s most complex supply chain problems by implementing best practices and providing comprehensive solutions using SAP, Blue Yonder and our own proprietary software. Set new industry standards and champion customer-centric services and solutions with our dynamic Consulting team based in Pittsburgh, Pennsylvania, USA. This full-time, exempt role offers a hybrid work setting.

Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you!

Equal opportunity employer

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via [email protected]. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

Disclaimer: The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee’s at-will employment status. Please note that the salary information is a general guideline only. Individual compensation will be determined by various factors such as scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.

Applicants must be legally authorized to work for ANY employer in the U.S., this position is not eligible for Visa Sponsorship.

Apply now and join our team!

Ready for your next step? Click on ‘ Apply now ’ to get started right away! As long as the position is advertised, you can apply at any time.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

If you have any questions or technical problems, please send us an e-mail to [email protected]. Raven Pinckney is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.