Automotive Service Advisor
About the Job
TURN YOUR PASSION FOR CARS INTO A CAREER - JOIN WISSLER MOTORS AS A SERVICE ADVISOR!
Love working on your own car? Love talking with people? It's time to put those passions together and start something exciting! At Wissler Motors, we're looking for a Service Advisor who's ready to put the wrench aside and step into a dynamic role where you can use your automotive knowledge to make a difference - not just under the hood, but in someone's entire day. As a Service Advisor, you are the first point of contact for all customers bringing their vehicle in for service. It is your responsibility to greet the customer, listen to their needs, and take them through the repair process in a smooth, professional manor. You are also the main point of contact between customers and our service technicians. Whether you've been in the shop for years or are just looking to bring your automotive experience into a new role, we'll give you the tools to succeed. What you will do:- Greet customers promptly.
- Obtain customer and vehicle information.
- Clearly report all vehicle symptoms as described by the customer.
- Determine and recommend maintenance based on age, mileage and history of vehicle.
- Prepare a complete and accurate estimate of cost for labor and parts.
- Establish follow up time.
- Monitor the progress of each vehicle throughout the day, and update customers frequently.
- Verify the final invoice reconciles with the work performed on the Repair Order.
- Explain all completed work and charges to customers.
Requirements:
- Ability to listen and follow instructions.
- Ability to communicate effectively with customers and dealership personnel.
- Professional appearance, strong communications skills, and a high level of energy.
- Ability to work Saturday.
- High school diploma or equivalent.
- Valid driver's license with a good driving record.
- A GOOD ATTITUDE is a Must!
Job Type: Full-time
What you will love:- Clean, professional work environment.
- Work that combines technical knowledge and people skills.
- Supportive team atmosphere - no egos here.
- Competitive pay and benefits.
Benefits:
- 401(k) with company match.
- Multiple group health plans options.
- Dental Insurance.
- Vision Insurance.
- Disability Insurance.
- Elective Supplemental Insurances.
- Paid time off.
- Paid holidays.
- Employee discounts on vehicle purchase, parts and service labor.
Schedule:
- 8-hour shift M - F. Thursday off
- Saturday 8-1
Pay:
- Weekly Salary.
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