Software Process and Quality Engineer

Job Description

Day to Day:

Insight Global is seeking a Senior Software Development Process & Quality Engineer to support a highly regulated engineering organization. This individual will focus on software process governance, quality analysis, and audit readiness, partnering closely with Engineering and Corporate Quality teams.

This is NOT a hands-on development, Agile coaching, or testing role.

Responsibilities:

Analyze, define, and govern software development and quality processes aligned with ISO requirements

Execute internal ISO audits, SDLC gap analysis, and process data analysis

Evaluate process adherence across requirements, design, development, testing, release, and change control

Identify process gaps, risks, and nonconformances and drive corrective actions with engineering teams

Lead Corrective & Preventive Actions (CAPAs) from root cause through effectiveness validation

Partner with Engineering and Corporate Quality to ensure continuous audit readiness

Support external audits, including preparation of objective evidence and responses

Establish and analyze software quality metrics (defect trends, adherence, effectiveness indicators)

Drive continuous improvement initiatives while maintaining ISO governance

Develop and deliver process and compliance training

Report to senior leadership on software quality and process improvement status

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Must Haves:

Bachelor's degree in Software Engineering, Engineering, Quality, or related field

10+ years experience supporting software teams / SDLC environments 5+ years in software process, quality, or governance roles

Prior hands-on software development experience (earlier career)

Experience working within or assessing SDLC using CMMI, ASPICE, or ISO frameworks

Experience conducting internal ISO audits, gap analysis, or process assessments

Strong understanding of SDLC governance, process documentation, and change control

Experience in highly regulated industries (rail, automotive, aerospace, medical, etc.)

Comfortable enforcing process adherence while influencing cross-functional teams

Strong communication skills (English)

Advanced MS Office (Excel, PowerPoint) Nice to Haves:

12-15 years total experience

Experience in rail, transportation, aerospace, or safety-critical industries

Exposure to ISO 22163 (Railway QMS), SIL, or similar standards

Experience supporting external ISO or customer audits

Familiarity with software quality metrics and continuous improvement frameworks

Experience in large, matrixed engineering organizations

ISO Lead Auditor certification (with software background)

Exposure to Power BI, PowerApps, Python