Fulfillment trainer

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together.

Radial’s omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience. Radial, the leader in omnichannel commerce technologies and operations, has an exciting opening for an Onboarding and Training Lead.

Responsibilities

• Support the fulfillment center’s initiatives and employee training.
• Accurately track training progress and complete training documentation.
• Share practical, hands-on knowledge.
• Communicate expectations to the trainees regarding processes to meet or exceed production and quality goals.
• Minimize making decisions outside of the processes.
• Prepared with tools to achieve objectives and targets.
• Demonstrates flexibility when change in processes/procedures.
• Train New Hires and cross-train FTEs on processes. (will clearly describe a process, then demonstrate, etc.)
• Host Onboarding tours for new hires.
• Share knowledge of warehouse safety.
• Be sure SOPs/WIs are visible at every workstation, cart, etc. as appropriate.
• All other duties the site may require as assigned by the supervisor/manager.
  
  

Qualifications

• Experience in our industry or a similar 3PL, distribution, warehousing or production.
• Demonstrated experience as a trainer and onboarding
• Ability to communicate professionally and connect with people
• Background in presentations in front of a group of people
• Must have content creation of material to present to associates, etc.
  
  

Travel:

• This position is not remote.
• Travel is not required.
  
  

Benefits:

• Opportunities to develop and explore career advancement
• Competitive benefits package (medical, dental, vision, paid life insurance/disability, employer HSA funding)
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!
  
  

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [email protected] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Want to join an organization with an inclusive work culture? No need to look any further. Apply now!