Pharmacy Outreach Specialist

Job Summary

We are seeking Pharmacy Outreach Specialists for a remote healthcare services opportunity supporting patient engagement and medication adherence programs. This temporary contract role is a great fit for candidates with healthcare, pharmacy, patient support, customer service, or call center experience who enjoy helping patients, making outbound calls, and contributing to better health outcomes.

As a Pharmacy Outreach Specialist, you will work in a structured, team-oriented environment with clear expectations, consistent weekday hours, and meaningful patient-focused work. This role offers supportive processes, defined workflows, and the opportunity to strengthen your healthcare communication skills while working remotely as part of a large outreach team.

Key Responsibilities

- Place outbound calls to patients to encourage medication adherence and continued engagement in care.
- Identify barriers to care, including access concerns, medication understanding, cost challenges, or other issues that may affect adherence.
- Use professional, empathetic communication to support positive patient behavior and program goals.
- Accurately document outreach activity, call outcomes, and patient interactions according to established processes.
- Meet daily productivity, quality, and call completion expectations in a remote work environment.
- Follow scripts, workflows, compliance guidelines, and patient communication standards.

Compensation and Benefits

- Pay: $20 per hour.
- Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.
- Breaks: 30-minute lunch break and two 15-minute breaks.
- Work arrangement: Remote.
- Role type: Temporary contract role.
- Start date: 8/17/2026.
- Estimated timeline: Expected to conclude in mid-November.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Conduct outbound patient outreach calls focused on medication adherence.
- Identify barriers to care and communicate appropriate next steps.
- Support patient behavior change through clear, professional, and empathetic communication.
- Meet daily call productivity and documentation expectations.

- 1 to 2 years of relevant experience preferred in healthcare, pharmacy, patient services, customer service, or call center support.
- Strong verbal communication skills with the ability to build rapport quickly over the phone.
- Ability to discuss medication adherence and healthcare-related topics in a professional and patient-friendly manner.
- Comfortable working in a remote, productivity-driven environment.
- Strong attention to detail and ability to document call outcomes accurately.
- Dependable, organized, and able to follow established scripts, workflows, and compliance guidelines.

Preferred Qualifications

- Previous pharmacy, healthcare outreach, care coordination, or patient engagement experience.
- Experience making outbound calls in a high-volume call center environment.
- Familiarity with medication adherence programs or patient support initiatives.
- Ability to stay positive, focused, and professional while handling repetitive outreach calls.