Administrative Warehouse Clerk

Job Description

Job Description

Are you an Administrative Clerk experienced with working in a Logistics environment? Looking for a new career with growth potential? A company in Hazleton area is seeking talent for its NEW operation! This position is DIRECT HIRE- not temporary.

Positions available on 1st and 2nd shifts. Starting wages between $18-$20/hr. Will require a 2 week training period in Chicago, all expenses paid. These positions are a Direct Hire opportunity- not temporary. Paid holidays, paid vacations, medical, dental, and vision benefits offered.

Job Purpose:

To accept and schedule customer orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Transport Operations Department.

Essential Duties and Responsibilities:

• Enter customer orders and scan / index documents as required.
• Schedule the pick ups and delivery of customer loads.
• Properly document orders in computer and update customer contact information.
• Maintain communications with customers regarding changes in pick up an delivery schedules and potential service failures.
• Clearly understand company goals, policies, and procedures.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements. Update reports as required by operations manager and COO.
• Assist local dispatcher in update of Tee Cards.

Additional Responsibilities:

• Positive telephone personality.
• Capable of being trained to be ‘Phone Assertive’.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Computer abilities including word processing, spreadsheet, and ability to learn company application software.

Qualifications:

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1 – 2 years of clerical experience.
• Basic transportation / logistics experience.

Education and/or Experience Required:

High School Diploma or general education diploma (GED).

Language Skills Sets:

· Must be able to communicate, read, write, and speak English.

· Ability to write reports, business correspondence, and procedure manuals.

· Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

Computer Skills:

To perform this job successfully, an individual must have knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.

Physical Demands:

• Must be able to occasionally lift and/or move up to 25 pounds.
• Must be able to activate phone systems utilizing keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.
• Frequently required to talk, hear, stand and walk.
• Must be able to work in excess of continuous 8 hours when required.
• Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
• Must be able to speak and communicate clearly over telephones.

Work Environment:

• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles. The noise level in the work environment will range from quiet to moderately loud.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 3 years (Required)
• Logistics: 2 years (Preferred)
• Microsoft Office: 3 years (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Hazleton, PA 18201 (Required)

Ability to Relocate:

• Hazleton, PA 18201: Relocate before starting work (Required)